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Byron

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Everything posted by Byron

  1. I normally use it if it is used as an additional domain? You don't own this domain: allokby.ru. Nobody owns that domain. Is this your account now? LIFEINWEB.TK Whats wrong with it and you'd better have a good reason or I'm banning you. I've already deleted your accounts 3 times.
  2. I'm not seeing allokby.ru in our database. Are you sure that is the correct domain name?
  3. Byron

    unknown domain

    Have you tried recently to add those nameservers? Maybe we were down at the time, but if it's still not accepting our namesrvers then you should contact you domain name provider.
  4. Byron

    unknown domain

    Thanks for pointing that out. Yes that is correct. It should be: ns1.heliohost.org ns2.heliohost.org
  5. Byron

    unknown domain

    It's hard to help you without knowing your username and domain name. Have you waited 24 to 48 hours after you set the nameservers?
  6. You have everything correct. Your site is still showing as being queued. Give it another 24 hours.
  7. Your correct on the username and I've PM'd you your password.
  8. Are you trying to create a new account with a .ru or is this an addon domain your trying to add? Also what error are you seeing?
  9. Your site is up, you should be able to login to your cpanel ok. http://pixielay.heliohost.org:2082/frontend/x3/index.php
  10. This is most certainly due to the recent downtime. You should be able to connect by ftp now. I take that back. Until you buy this domain. truckstoreforum.com from somebody like Godaddy you want be able to ftp to your site. We don't provide domain names.
  11. Your site is up. Refresh your cache if your still not seeing it.
  12. We may offer it when the new server gets put online but that could be months away.
  13. Sorry but we are not offering Java at this time.
  14. Username: dtpinc Let me know if you need me to reset your password.
  15. The server restarts every day so yes it should be tuesday or wednesday if everything goes accordingly.
  16. Byron

    Prolonged Downtime

    Glad you got it ALL figured out djbob. I was afraid Stevie was going to have to take a trip back home.
  17. Byron

    Downtime...

    You can read about it here: http://www.helionet.org/index/index.php?showtopic=6908
  18. The system has to do a restart (around 1:30 am pst) before you can come out of the queue. Maybe tomorrow, if not then the day after depending on how many are in the queued state.
  19. Just be patient. We've had some problems with the server.
  20. The server has been down for the past few days. Your site is showing as being queued. Give it another couple of days to come up.
  21. djbob was having trouble with the server the last few days. He wasn't sure what was wrong when I talked to him yesterday but it seems it's resolved now. I'm sure he'll post about it later today.
  22. Sometimes.
  23. This support request is being escalated to our root admin.
  24. No not really. The problem comes from people abusing server resources. The administrator bans them as he catches them.
  25. Should be better now.
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