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Byron

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Everything posted by Byron

  1. It maybe that you just need to wait 24hrs for it to show in your cpanel or it maybe because we are having cpanel issues right now. Either way follow this escalated thread for now: http://www.helionet.org/index/index.php?showtopic=6987
  2. If it needs fixing he will.
  3. We are having some cpanel issues right now. It should be resolved later today. Yes it is possible to have both blogs.
  4. That means the tmp folder has become full. Escalating to djbob... Also people, when this cpanel issue is resolved you need to go back to the .php version of the cpanel url.
  5. Try it again in about 2 or 3 hours. It might be that the server load is high right now.
  6. Glad to hear you have a backup. We urge everybody to keep a backup but so few do.
  7. This support request is being escalated to our root admin.
  8. Here's all the info that I could send you: Username: vilogy cPanel Login url: http://vilogy.com:2082/frontend/x3/index.php Heliohost nameservers: ns1.heliohost.org ns2.heliohost.org --------------------- You should be able to login to your cpanel but you still haven't pointed your domain to our nameservers.
  9. I've checked by username and domain name and it's just not there. I see that your domain is pointing to another server so hopefully you can recreate your account from that site. I wish I could be more helpful but I can't.
  10. You can reactivate your account here. http://www.heliohost.org/scripts/renew.php btw, you can find this same link on the Suspended page.
  11. Okay your domain name is now a-s-l.tk. Give it 24hrs. to resolve and don't forget to point it to our nameservers.
  12. Byron

    Prolonged Downtime

    I'm stil seeing your site here: Punctured-drum.com Refresh your browsers cache.
  13. Your being disruptive by posting in everybody elses thread demanding help right away. If you have a problem then make a thread of your own and stay within that thread.
  14. ASL stop posting in everybody's thread. This is your first warning.
  15. If you've created a thread on the board somewhere than please be patient and stay within that thread.
  16. You can change the contact email once you login to your cPanel.
  17. I'm sorry but it looks like your site has been deleted because of inactivity. We require that everybody login to thier cpanel at least once a month. Your welcome to recreate your account if you like.
  18. Okay Escalating...
  19. I'm not getting a 500 error when I go here: deather.heliohost.org Also check your Error log at your cpanel for explanation.
  20. We can't help you unless you post your username and domain name.
  21. OK it's deleted.
  22. Is this your default (main) domain with us? guitaraid.co.uk If it is, I'm no seeing it in our database.
  23. Did you allow the remote host at your "Remote MySQL" at your cPanel?
  24. Try localhost
  25. If your wanting your new domain to point to the same place as your old domain then use the Parked Domains option in your cPanel. After you've added it in the cPanel then go and point the nameservers to ours. Then wait 24 to 48 hours for it to resolve.
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