bdistler

ThanksI now see my IP ### BUT I know I have logged into cPanel during the current month (Feb)has it stopped logging ? the issue is the 'no more than 30 days from last log in' requirement

not recently ### BUT as said above... I do not use your Website to sign into cPanel AND getting the 'real' [ Last Login ] IP address is the issue ###

I can NOT sign in on your "website" - it dose not like my password the only URL that I use to log in to cPanel is [ https://tommy.heliohost.org:2083/ ]

cPanel shows [ Last Login ] as IP [ 65.19.143.5 ] ( which is a Helio Host IP ) why is this a issue? - when I log into cPanel - if the [ Last Login ] is not my IP then someone else has been into my account (that is how it should work) can cPanel show the 'real' log in from IP address - as it does on my other hosts ?

[ http://lillianday.com/ ] I do not know what the issue was - but the site is up now

trying to set add-on domain [ lillianday.com ] and receive this ==> Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator at webmaster@lillianday.realhandydata.heliohost.org to inform them of the time this error occurred, and the actions you performed just before this error. <== file permissions reset from [ 664 ] to [ 644 ] folder permissions reset from [ 775 ] to [ 755 ] in cPanel - ModSecurity is disabled for all domains two (2) other add-on domains - added today have no issues

at URL [ https://heliohost.org/login/ ] I receive ==> "Sorry, we couldn't find that! - [#404] - Sorry, we could not locate the page you are requesting to view. Please click here to return to the community index" <==

on the home page of cPanel's x3 theme there is a icon in the Email box for [ Webmail ] on the 'new' cPanel's home page - I do not see a [ Webmail ] icon do we have Webmail with our 'new' accounts on server [ Tommy ] ??

AND see --> [ http://heliohost.grd.net.pl/monitor/ ]

no data for your account could be recovered from the disk S/B US$1.00 or more see --> [ https://heliohost.org/donate/ ]

server Stevie's hardware failed and is off line --> [ http://www.helionet.org/index/topic/26915-hard-drive-failed/ ] see --> [ http://heliohost.grd.net.pl/monitor/ ] server Stevie's repairs are months away - and when they are made your account will be gone from it

did you try at --> [ https://heliohost.org/backup/ ] ?

server Johnny is down (off line) - see --> [ http://heliohost.grd.net.pl/monitor/ ]

YES ### see --> [ https://www.heliohost.org/signup/ ] ### the Admins need to do it for you post your user name and any domains you used on server Johnny ###

Admins have said - 'there will be no further effort made to recover data from server Stevie' - see --> [ http://www.helionet.org/index/topic/27233-manual-backup-results/ ]

I will go back to my other hosts where that option is available

on server Tommy - cPanel-x3 I can not find any way to set the PHP version

server Stevie is down (off line) you do not have access to it post the user name and any domains you want to delete from server Stevie and a Admin will do it for you see --> [ http://heliohost.grd.net.pl/monitor/ ]

I 'see' domain --> [ hajjpracticalities.heliohost.org ] is on server Johnny so yes - when the server is down you can not use it see --> [ http://heliohost.grd.net.pl/monitor/ ]

server Stevie's hardware failed --> [ http://www.helionet.org/index/topic/26915-hard-drive-failed/ ] server Stevie's repairs are months away - they are saying "late January or February" - and when they are made your account will be gone from it server Stevie's current backups (if any) are at --> [ https://heliohost.org/backup/ ] however they only contain a backup (if any) of your [ /public_html ] folder the backup was created by a (automatic) script - but Stevie's hard drives are very damaged so all of your information (files and databases) might not be in it if you had a folder(s) outside of [ public_html ] (e.g addon domain) - post it here and the Admins will look for the next time they work on server Stevie The backup retrieval at [ https://www.heliohost.org/backup/ ] requires you to enter the email address originally used to sign up - A link will then be Emailed to that address to download it - If you have trouble - or do not receive the link - or the link you receive does not work - post back here so the Admins can look into the issue and add you to the manual recovery list if necessary. if you need your domain(s) and/or user name removed from server Stevie so it can be used with a new account on a new server - post it here For server Johnny - just sign up at [ https://www.heliohost.org/signup/ ] - a limited number of free registrations open most every night at midnight UTC and are used quickly (currently in about two hours or less) check if they are open - and server Johnny is up - at --> [ http://heliohost.grd.net.pl/monitor/ ] check when signups might be available - at --> [ http://bybyron.net/helio/sign-up.php ]

For server Johnny - just sign up at [ https://www.heliohost.org/signup/ ] - a limited number of free registrations open most every night at midnight UTC and are used quickly (currently in about two hours or less) check if they are open - and server Johnny is up - at --> [ http://heliohost.grd.net.pl/monitor/ ] check when signups might be available - at --> [ http://bybyron.net/helio/sign-up.php ]

the domain [ theother.heliohost.org ] is on server Johnny which is having issues today see --> [ http://heliohost.grd.net.pl/monitor/ ]

Stevie's backups (if any) are at --> [ https://heliohost.org/backup/ ] however they only contain a backup (if any) of your [ /public_html ] folder the backup was created by a (automatic) script - but Stevie's hard drives are very damaged so all of your information (files and databases) might not be in it if you had a folder(s) outside of [ public_html ] (e.g addon domain) - post it here and the Admins will look for the next time they work on server Stevie ### For server Johnny - just sign up - a limited number of free registrations open every night at midnight UTC and are used quickly check if they are open - and server Johnny is up - at --> [ http://heliohost.grd.net.pl/monitor/ ] For server Tommy - a authorizing to open a account on server Tommy will be Emailed to your Paypal or Skill email address after you make a donation for more information - see --> [ https://heliohost.org/donate/ ] ### you do not have a "contract" with Heliohost other than a small one time donation to open a account on server Tommy the service is free ### as it says in your post - server Stevie is down (off line) - so you can not get to your account on that server server Stevie isn't coming back up in the near future (and when it does your account will be gone from it)

For server Tommy - a authorizing to open a account on server Tommy will be Emailed to your Paypal or Skill email address after you make a donation for more information - see --> [ https://heliohost.org/donate/ ]

no Chrome is ver Version 55.0.2883.87 (64-bit) on Ubuntu 16.04 LTS update -- must of had that stuck in a cache - just did a retry no redirect now