bdistler

see server status at --> [ http://heliohost.grd.net.pl/monitor/ ]

server Stevie is currently down - has been down for a few days now see --> [ http://heliohost.grd.net.pl/monitor/ ] the repeated crashes of server Stevie are still under active investigationcurrently there is no estimate for when this will be resolved see the News forum for more information --> [ http://www.helionet.org/index/forum/1-news/ ] see the Customer Service forum for posts about Stevie --> [ http://www.helionet.org/index/forum/45-customer-service/ ]

are you trying to login to server Stevie ? - if so that server is currently down

a Admin will need to remove your domain from server Stevie before you can use it on Johnny - same for the account's Email address

The way I do it 1. Create a subdirectory in folder [ public_html ] to house the pages - I named it 'errors' - to keep them out of the way 2. Create a custom error page(s) in that directory - I usually name them like [ error404.html ] - named for the error code 3. Go to folder [ public_html ] and open (or create) file [ .htaccess ] to edit (there is a dot in front of that name) 4. Add lines (one for each error page you make): ErrorDocument 403 /errors/error403.html ErrorDocument 404 /errors/error404.html ErrorDocument 500 /errors/error500.html Save the file 5. Try to access a nonexistent file to test for a 404 error while you can use cPanel to setup your error pages - if the server is setup for it - I would not count on it

was looking at sites on Johnny and started to receive page load time-outs - looked on the monitor and found blue/red lines

what is up with the Internet ? see --> [ http://heliohost.grd.net.pl/monitor/ ]

server Stevie is currently down - has been up and down for a few days now see --> [ http://heliohost.grd.net.pl/monitor/ ] the repeated crashes of server Stevie are still under active investigationcurrently there is no estimate for when this will be resolved see the News forum for more information --> [ http://www.helionet.org/index/forum/1-news/ ] see the Customer Service forum for posts about Stevie --> [ http://www.helionet.org/index/forum/45-customer-service/ ]

server Stevie is currently down - has been up and down for a few days now see --> [ http://heliohost.grd.net.pl/monitor/ ] the repeated crashes of server Stevie are still under investigationsee the news forum for more information --> [ http://www.helionet.org/index/forum/1-news/ ]

server Stevie is currently down - has been up and down for a few days now see --> [ http://heliohost.grd.net.pl/monitor/ ] the repeated crashes of server Stevie are still under investigationsee the news forum for more information --> [ http://www.helionet.org/index/forum/1-news/ ]

been receiving this SQL error here in these forums from time to timeand you can 'see' errors at top-right-hand of gray box --> [ http://heliohost.grd.net.pl/monitor/ ] and at --> [ http://www.heliohost.org/classic/ ]receive...

server Stevie is down right now - has been up and down for a few days now see --> [ http://heliohost.grd.net.pl/monitor/ ]

FTP and cPanel are up to the internet HTTP (port 80) is still down to the internet

Stevie has been down now for about 14 hours see --> [ http://heliohost.grd.net.pl/monitor/ ]

I 'see' server Stevie as back up

while cPanel can reset your password - it tells you what the new one is - you can not enter one the only place I know of - to set my password - that is to enter my own - is after I receive a "Invalid Login" on the 'new' siteis there a better place to reset my password ?

@Krydos as a note... changed password with cPanel at [ https://stevie.heliohost.org:2083/ ] which set the password to ==> f4%P@-+h <== (i.e. I could not enter one)then logged in to cPanel with no issue from that the same link BUTat [ https://heliohost.org/new/ ] I receive --> "Invalid Login"### the only place I know of to - set my password - that is to enter my own - is after I receive a "Invalid Login" on the 'new' siteis there a better place to reset my password ?### I will try to reset the password to all random lower case letters### with a password with 15 random lower case letters - I can use my cPanel name or Email address and log in on the 'site' with no issues### after log in at the 'new' site I get sent to --> [ https://heliohost.org/login/ ] - there is no way to log out on that page - I went into cPanel and logged out before the next test### back to receiving..."ErrorUh oh, there was an error changing your password. The admins have already been notified of the problem, but if you would like us to manually change your password for you please contact support. You could also try reseting your password again."

I received the upgrade to 1000 GiB disk storage to my account I received a Email notice that my Email address had been added when I try to log in on the new site - I use (enter) my cPanel user name or my Email address - and cPanel password - but receive "Invalid Login" at that notice I can reset ( i.e. enter a new one) password - that will work on the the 'old site' and cPanel link - with account name not Email address - and not on the 'new site'

just did a log in with my user name and new password at --> [ http://www.heliohost.org/classic/ ] - got in to cpanel with no issues BUT at [ https://heliohost.org/new/ ] I receive --> "Invalid Login" will try to reset password at the cPanel log in link now changed password at [ https://stevie.heliohost.org:2083/ ] then logged in to cPanel with no issue from that the same link BUT at [ https://heliohost.org/new/ ] I receive --> "Invalid Login" just logged in to cPanel at --> [ http://www.heliohost.org/classic/ ] - with no issues just used Firefox browser - received --> "Invalid Login" at [ https://heliohost.org/new/ ]back to Chrome back to the same password I was using when I started this thread and with the same issues

no - I receive --> "Invalid Login" and tried with a new password

can not re-set password - I receive...

I have used host where - if you had a [ $ ] in the password you needed to escape it with a backslash - but not when you set it my password had a [ $ ] and I did not think about escaping it

go for it

I tried both