Tjoene
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Posts
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Everything posted by Tjoene
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You have been suspended for causing a high server load. We can unsuspend your account if you fix the problem.
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You have been suspended for sending to many emails. We can unsuspend your account if you fix the problem.
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You have been suspended for sending to many emails. We can unsuspend your account if you fix the problem.
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You were suspended for causing a high load. (Username: scteta30) We can unsuspend your account if you fix the problem.
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[Solved] Ip Address Blocked,request To Change Ip Address
Tjoene replied to mr00lv's topic in Escalated Requests
This support request is being escalated to our root admin. -
[Solved] Suspended: Vlib
Tjoene replied to Vocal_Liberation's topic in Suspended and Queued Accounts
You have been suspended for sending too many mails. We can unsuspend your account if you fix the problem. -
@Admins: There seems to be a problem with accessing the mail server: Warning: Unknown: open(/var/cpanel/userhomes/cpanelhorde/sessions/sess_9fe793ff66db8b40899b9d3ed56d45b0, O_RDWR) failed: Access Denied (13) in Unknown on line 0
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[Solved] Want To Delete Account Or Change Domain, Get Refused.
Tjoene replied to andoru's topic in Customer Service
Please post the following information: Your cPanel username Your main domain The server that you are on -
[Solved] Johnny Going Down For Just Me Every 5Min
Tjoene replied to Draknid's topic in Customer Service
Your site seems be just loading fine. Try not to have multiple pages open from your site (e.g. cPanel, FTP, your site, ...). Also, try to clear your cache. -
Maybe you could try to upload the original file, unzip it on the server and make there the needed files.
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Please clear your cache.
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See http://wiki.helionet.org/Changing_your_main_domain to change your main domain.
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You have been suspended for using 2024MB of diskspace. And the limit is 500MB. We can unsuspend your account if you delete enough files so you get below the limit.
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Your account is inactive because you didn't log in every 30 days into cPanel. Use this script to renew your account: http://www.heliohost.org/home/support/scripts/renew
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This support request is being escalated to our root admin.
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Your account is active, but like Anush said: you need to point your domain to our servers. You need to change the NS records and point them to ns1.heliohost.org and ns2.heliohost.org
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You have been suspended for causing a high load. We can unsuspend your account if you fix the problem.
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Your account has been manually unsuspended. If you still see the suspended page then you should try clearing your browsers cache. http://wiki.helionet.org/Clear_your_cache -- Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated.
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Reason: Causing high server load AND sending a lot of emails, second suspension for the same issue. You didn't fix the problems and that resulted in getting suspended. If you want, we can unsuspend your account again. But this time you will have to fix the problems.
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Your account has been manually unsuspended. If you still see the suspended page then you should try clearing your browsers cache. http://wiki.helionet.org/Clear_your_cache -- Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated.
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Your account has been manually unsuspended. If you still see the suspended page then you should try clearing your browsers cache. http://wiki.helionet.org/Clear_your_cache -- Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated.
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You can only have 1 account and on 1 server. If you want to go back to Johnny, use this script to delete ( http://www.heliohost.org/home/support/scripts/delete ) your account on Stevie. Once it is deleted, you may create a new account on Johnny.
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It seems your account has been deleted. And there is no way to get it back, unless you have made a backup of it. Feel free to create a new account.
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Please clear your cache.Your site is working again.
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Your account has been suspended for causing a high load. We can unsuspend your account if you fix or remove the problem.