MoneyBroz

I'm escalating this topic so a root admin can look at this

I see that you are talking mainly about the np-webdesign.heliohost.org domain so i am unsuspending that account. If you would like the other account unsuspended instead, I can resuspend the webmast1 account and unsuspend the jeanine account.

You just need to choose which account you would like unsuspended. To clarify, our ToS states that you can only have 1 account.

Also you don't need to create multiple topics about 1 issue.

You are suspended for having more than one account. Which account would you like to keep?

Your IP was blocked in the firewall again for a failed IMAP login. is it accessible now?

Domain added, it can take up to 2 hours for it to start working.

The account is still over the storage limit by 14mb

Krydos would have to address this issue.

lsuforarts has been deleted and bijurs has been unsuspended.

Your IP was blocked in the firewall for failed IMAP logins, unblocked.

This support request is being escalated to our root admins.

Your account is corrupted. because of this we need to reset your account, do you need a backup of the account before we reset it?

This support request is being escalated to our root admins.

This support request is being escalated to our root admins.

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You were suspended for high load (11391 CPU usage) i unsuspended your account. Make sure to keep track of your account load at https://heliohost.org/dashboard/load/

It seems like it's supported. https://support.squarespace.com/hc/en-us/articles/4404183898125-Nameservers-and-DNSSEC-for-Squarespace-managed-domains

Solved on discord. https://discord.com/channels/398197622168616962/398538798994161664/1190170408767463534

We can see the account with just the username. The email isn't necessary.

As what wolstech said in the other topic, it can take up to 2 hours for the account to start working completely.

https://helionet.org/index/topic/58564-hh481991-unable-to-view-another-main-page/

Solved on discord: https://discord.com/channels/398197622168616962/398538798994161664/1189317247630577755

Your account is currently active, a root admin can send a password reset email if needed.