Flaze

Since you already donated in the past, please provide us the transaction ID here.

http://www.heliohost.org/classic/support/scripts/domain/ Make sure that you're on an actual desktop.

This support request is being escalated to our root admin.

We're not sure the exact day but it's definitely this month.

Unblocked.

We are uncertain. You can restore your backup on any server without problems. MySQL should be fine. Not sure about Perl. On demand. If you already created a new account on Ricky or Johnny, a root admin will move your account to Tommy. You need to make a post on the customer service forum. If you didn't create a new account by the time Tommy is fixed, we will send you an invitation link via email instead. You don't need to donate since you were on Tommy. Moved to Questions.

A root admin has to release the domain. What's the domain in question?

What's your IP address?

This support request is being escalated to our root admin.

A root admin will need to verify your donation. After that, you will receive a Ricky invite. Escalating...

@milano: Your topic has been split. Refer https://www.helionet.org/index/topic/36848-donation/.

Your account is currently archived. This support request is being escalated to our root admin.

This support request is being escalated to our root admin.

You have to wait for the next Apache restart for it to work. It should take less than 3 hours.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache. It appears that you were using WordPress, which is the prime cause of the high load. Please keep in mind that WP is very bloated and insecure. If you can, please use other alternatives such as Joomla and Drupal.

This support request is being escalated to our root admin.

Sent. Did you receive the email?

This support request is being escalated to our root admin.

No problem.

We'll send you a Ricky invite once a root admin verifies your donation.

In the topic.

Yes.

t h a n k s !

Ok. Escalating...

Please release the domain flazepe.heliohost.org. Thanks.