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Posts
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Everything posted by Flaze
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This support request is being escalated to our root admin.
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[Solved] Problems on my Drupal 7 website on new Tommy server...
Flaze replied to proscalping's topic in Escalated Requests
Please change it to 7.2. -
By waiting for wolstech.
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[Solved] Problems on my Drupal 7 website on new Tommy server...
Flaze replied to proscalping's topic in Escalated Requests
This support request is being escalated to our root admin. Also, what's your PHP version? -
This support request is being escalated to our root admin.
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Not that obvious... What's your new one?
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If your new domain is deny.heliohost.org, it's working for me.
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This support request is being escalated to our root admin.
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It's because you tried to sign up for fcsltd.heliohost.org, which is still inside our DNS cluster. A root admin will need to release your subdomain and send you a new invite. This support request is being escalated to our root admin.
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This support request is being escalated to our root admin.
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Please clear your cache.
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This support request is being escalated to our root admin.
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https://www.helionet.org/index/topic/37032-tommy-upgraded/
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This support request is being escalated to our root admin.
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[Solved] Request for enabling Multibyte String on Tommy
Flaze replied to mrj's topic in Escalated Requests
This support request is being escalated to our root admin. -
Yes. As for your account move, an email will be sent to you indicating that your account has been moved. If you need to double your storage, please create a new thread. Thank you.
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That was my mistake. Clear your cache.
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No problerm!
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You can delete your account at http://www.heliohost.org/classic/support/scripts/delete. Make sure that you are on desktop because it doesn't work on mobile. One thing though, is your new Tommy account Seekier/xtras? This support request is being escalated to our root admin.
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[Solved] Invitation Sent received and not working (ID:philip1)
Flaze replied to philip888's topic in Customer Service
Your domain philip1.heliohost.org is currently in our DNS cluster. A root admin needs to release that domain for you and then send you a new invite. OR, I could resend you an invite and you can sign up for a new main domain (e.g. philip2.heliohost.org). Let me know. -
This support request is being escalated to our root admin.