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Unknown025

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Everything posted by Unknown025

  1. A staff member would have to do that for you. What would you like your main domain to be?
  2. ...domain added. You'll need to create an A record to Tommy's IP address or switch to HelioHost's nameservers.
  3. Yes, Node modules would count towards the storage quota. Both Tommy and Johnny accounts have the same amount of storage.
  4. Your domain has been changed.
  5. Account unsuspended.
  6. Domain has been added.
  7. Your account has been reset. You should receive an email to sign up for a new account.
  8. Domain added. I'm escalating your thread so an administrator can manage your account. Good luck with your game.
  9. I'm escalating your thread so an administrator can answer your questions in greater detail. You can always check your load at https://heliohost.org/dashboard/load/, though I'm unaware if it is available using PHP.
  10. Hi there. Your account was actually suspended for high CPU usage (10,135). An administrator can give you more details than I can, but the daily CPU limit is 10,000.
  11. Your account appears to be active. Are there any particular issues you're encountering with your login?
  12. Your account has been reset. You should receive an email to register for a new account.
  13. Domain added. Make sure you create an A record to Tommy's IP address or use HelioHost's nameservers.
  14. I'll escalate your request so Krydos can take a look at that for you. Is your VPS #93?
  15. Hi there. Both subdomains have been added to your account.
  16. Your account has been deleted. You should receive an email to recreate your account with 3000 MB of space.
  17. Wolstech was talking about server load, not webpage loading. Both of your sites look to be working just fine, so if you'd like us to help, you'll need to share which URL you're seeing a problem at. You can also view the error log in the Plesk dashboard.
  18. Your account has been deleted. Thank you for using HelioHost.
  19. I'll escalate your request to the administrators, who will be able to send you a password reset link.
  20. I'll forward your request to the administrators, who will be able to email you a password reset link.
  21. I'll escalate your thread so an administrator can check on that transaction ID. As far as I know, all servers support Node.js and Python.
  22. No worries, hope your day gets better. I'll go ahead and mark this as solved, but feel free to post again if you need to after your account is renewed.
  23. I'll escalate your request so an administrator can look into that for you.
  24. I'll escalate your request so an administrator can do that for you.
  25. I'll escalate your request so a root administrator can check on that for you. Did you check your spam folder?
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