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Krydos

Chief Executive Officer
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Everything posted by Krydos

  1. If you wish to change the username of a hosting account (heliohost.org) you will need to delete the account and recreate it with the new username. If you wish to change the username of a forum account (helionet.org) you will need to make a post on the forums from that account, and we can rename it.
  2. Errors are intentionally enabled. New users have a lot of trouble debugging php errors and having the errors displayed makes it a little easier for them. Advanced users can disable errors being displayed for additional security if they wish in their scripts. Thanks for noticing that those functions were enabled. We always keep them disabled, but for some reason cpanel sometimes re-enables them without any warning. They've been disabled again.
  3. There is no account with the domain hdplive.heliohost.org. Did you delete it or do you have the wrong domain?
  4. You can host small python scripts with us. There is no option for it in cpanel because you just upload your script to the server and it runs. You just need to use SFTP or file manager to upload it.
  5. Do you have two factor authentication enabled?
  6. Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...
  7. Done. You should now be able to log in and your website should start working within 2 hours.
  8. No, Frontpage hasn't been updated since 2003. That's 16 years without being supported by Microsoft.
  9. This account has already been unarchived.
  10. This account has already been unarchived.
  11. Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...
  12. Done. You should now be able to log in and your website should start working within 2 hours.
  13. Yes, we can support Rails, Rake, and SSH access on a VPS. Take a look at https://www.heliohost.org/vps/
  14. Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...
  15. This was handled via private email already.
  16. Your site is working fine for me. Try using a different browser or clearing your browser cache. Sometimes the queued page gets saved in your browser and it doesn't contact the server for the up to date version of your site.
  17. This was handled on discord already. The issue was the domain, crosswordsolver, that was entered didn't have a valid TLD. Changing it to crosswordsolver.heliohost.org allowed the account to be created.
  18. Yes, but they cause a lot of load so don't be surprised when your account is suspended for overusing server resources.
  19. Free signups on Tommy are currently full and they reset at midnight UTC. Here is the amount of time that free signups were open for the last few days: 2019-02-23 7.737 seconds 2019-02-22 8.241 seconds 2019-02-21 7.598 seconds 2019-02-20 7.479 seconds 2019-02-19 7.124 seconds 2019-02-18 14.472 seconds 2019-02-17 9.199 seconds 2019-02-16 5.605 seconds As you can see it's rather difficult to get a free signup on Tommy. Ricky and Johnny are usually open for a few hours. If you don't want to deal with the hassle of trying to get an account in just a few seconds you can always make a donation to get a Tommy invite. This special invitation allows you to create your account at any time even if the server is full for the day.
  20. Django on our servers runs through wsgi not django-admin.
  21. Done. You should now be able to log in and your website should be working again.
  22. Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...
  23. What is happening is wordpress is forcing your browser to use https to access /wp-admin/ and your site doesn't have a valid ssl certificate installed yet. You're on Ricky so autossl should set up ssl for you automatically, but it can take up to 24 hours to start working. You added this domain 46 minutes ago. When there is no valid ssl certificate for a domain and you try to view it over ssl anyways the server will basically pick a random ssl certificate for another domain and try to use that one. The ssl certificate it picks to use happens to belong to an account that is currently inactive. So, to fix this issue you have a couple options: Wait until autossl runs.Install an ssl certificate manually. https://wiki.helionet.org/Installing_a_Let%27s_Encrypt_SSL_CertificateDisable forced https on /wp-admin/.
  24. I tested http://www.heliohost.org/renew on your account and it worked on the first try. Not sure why it didn't work for you. What browser do you use? Did you fail the captcha? Did you navigate away from the page before the working indicator stopped spinning?
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