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Krydos

Chief Executive Officer
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Everything posted by Krydos

  1. Krydos
    Try deleting that addon domain and then add it back to cpanel again.
  2. Krydos
    What error are you getting?
  3. Krydos
    The limit is actually 50 per day, not 100. In order to raise the limit you have to provide us with some additional information to make sure the emails you're sending aren't considered spam by us. A full example of an email you would send.Where do you get your email addresses from?How do your email addresses consent to being sent email from you?How do your email addresses unsubscribe to your emails?Do you share or sell or otherwise distribute the collected email addresses with anyone else?
  4. Krydos
    Yeah, the servers used to run on PDT/PST time because that is where they are physically located, but it makes more sense with our global community of users to have the servers set to UTC which has the added benefit of not changing for daylight savings twice a year.
  5. Krydos
    You're on Tommy now, and your storage space has been doubled.
  6. Krydos
    Moving...
  7. Krydos
    Unblocked.
  8. Krydos
    You're on Tommy now, and your website should be working already. If you see a 404 error or a Johnny queued page please try flushing your OS DNS records and clearing your browser cache. Thanks again for the donation.
  9. Krydos
    Done. You should now be able to log in and your website should start working within 2 hours.
  10. Krydos
    Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...
  11. Krydos
    The IP will always give the queued page because there are thousands of other websites on that same shared IP. You have to go to your domain to see your website.
  12. Krydos
    Deleted.
  13. Krydos
    Remote access kindly enabled.
  14. Krydos
    Your invite was sent to w************d@outlook.com.br because that is the email address we had on file for the Tommy account ryderm when Tommy went offline. I have resent the invite.
  15. Krydos
    What is your transaction ID?
  16. Krydos
    Remote access enabled.
  17. Krydos
    Remote access enabled.
  18. Krydos
    Done. You should now be able to log in and your website should start working within 2 hours.
  19. Krydos
    Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...
  20. Krydos
    Done. You should now be able to log in and your website should start working within 2 hours.
  21. Krydos
    Canceled.
  22. Krydos
    Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...
  23. Krydos
    Taken care of on discord.
  24. Krydos
    Unsuspended. The reason it kept suspending over and over is because normally you have to wait until midnight UTC for the new day to start before you can be unsuspended for sending too many emails otherwise it just counts the total emails you sent today and suspends you again.
  25. Krydos
    Please post the following information: Your current cPanel usernameYour current main domainThe server that you are onYour old Tommy cPanel username
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