Krydos

Remote access enabled.

The extension mbstring has been installed on Tommy's php 7.1. https://krydos.heliohost.org/71/phpinfo.php The extension curl has been installed on Tommy's php 5.6. https://krydos.heliohost.org/56/phpinfo.php

No, it has nothing to do with Tommy being overloaded... It's because the SFTP port on Tommy is 1342 like it says on the SFTP connection information. Johnny's port is 1373. You're still using the old port number from before your account was transferred. Also, your FTP example isn't FTP it's FTPS so that's why it's not working either. Try plain FTP and it should work.

Yeah, ignore most all of what Luigi was saying. Our Softaculous subscription on Tommy expired. It's already been renewed. Is it working now?

First of all, our support is all public and any of our users can respond to anyone else's support requests. The reason for this is because all of HelioHost's staff are volunteers, and the way we find new volunteers is whoever is most helpful on the forums. People who appreciate our free service can give back to the community by helping to answer simple questions on the forum. I started as a regular user of HelioHost looking for free hosting, and got promoted eventually all the way to CEO. Our system is rather unique though so it tends to confuse people. Another user, like yourself, chose for whatever unfathomable reason to reply to your request for help, rather than creating a new post of his own. Your python modules have been installed https://krydos2.heliohost.org/cgi-bin/modules37.py

Here's your error [Tue May 05 02:28:30.893205 2020] [core:error] [pid 86746] [client x.x.x.x:51468] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace., referer: https://www.helionet.org/index/topic/39594-krydos-django-ecommerce-site-showing-err-500-on-deployment/ This means you have a redirect loop. Probably in your .htaccess file.

Have you tried the solution from that thread that worked for another user? https://www.helionet.org/index/topic/32553-tommy-server-java-session-variable-not-working/?p=146748

That user has already been suspended. Thanks for reporting it though.

You said > i read some post on helionet regarding this issue What post were you referring to?

What is the link to that post?

The Johnny account houssem has been moved to Tommy. Thank you for the donation.

Rather than using the invite and creating a new account, I just moved your existing Johnny account for you. You're on Tommy now. Thanks for the donation.

Here's the link to the VPS request page if you don't have it already https://www.heliohost.org/vps/

What is the URL to the django page?

You were close. /usr/local/python3.7/bin/crtools

TCP port 27017 has been opened to 104.40.21.132 on Tommy's firewall. It looks like your site is working now. https://vnu.hdhquangnam.tk/

According to the error your site was giving a 500 error when you submitted it to google search console. Your site is working now, so I recommend submitting it again. 500 errors can be caused by a lot of things, but one of them is high load. If the server was experiencing high load when google tried to access your page it could have responded with a 500 error instead of your sitemap. 500 errors are pretty common with wordpress on all of our servers because it uses a lot of memory and causes a lot of load. We strongly recommend not using wordpress for this and many other reasons.

Are you using Tomcat 8.5.24 and Java 1.8.0_242 on your development system?

What is your domain?

Unarchived.

If it's the first time you've deployed a particular .war it can take a couple hours or so. If you change the name of the .war it will take the full amount of time to deploy again. For instance if you have the version number on your .war, like test_1.0.war and then you change it to test_1.1.war, it counts as a new .war and it will take the full amount of time again. If you keep the same name, like test.war and then upload a new test.war, it should deploy in just a few minutes.

What is your domain?

Remote access enabled.

We've had a few complaints about this lately. It seems the main cause is high load caused by people using too much memory. We've been working to fix this, but it's a very delicate balancing act of literally hundreds of variables so it can take some time and some experimentation to see what works best for the current list of websites being hosted. Thanks for the feedback. If you find that Tommy is no longer suitable for your website you could consider going to a VPS where you would have the entire server to yourself and you wouldn't need to worry about other users causing high load and 500 errors. https://www.heliohost.org/vps/

I agree, wordpress is very unreliable. That's why we encourage anyone who will listen not to use it.