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Everything posted by Krydos
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[Solved] Django Ecommerce site showing err 500 on deployment
Krydos replied to painless's topic in Escalated Requests
What is the URL to the django page? -
You were close. /usr/local/python3.7/bin/crtools
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[Solved] Error when running nodejs application
Krydos replied to closer1's topic in Escalated Requests
TCP port 27017 has been opened to 104.40.21.132 on Tommy's firewall. It looks like your site is working now. https://vnu.hdhquangnam.tk/ -
According to the error your site was giving a 500 error when you submitted it to google search console. Your site is working now, so I recommend submitting it again. 500 errors can be caused by a lot of things, but one of them is high load. If the server was experiencing high load when google tried to access your page it could have responded with a 500 error instead of your sitemap. 500 errors are pretty common with wordpress on all of our servers because it uses a lot of memory and causes a lot of load. We strongly recommend not using wordpress for this and many other reasons.
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[HH#271004] war file is stucked in deploying phase.
Krydos replied to HelioHost's topic in Email Support
Are you using Tomcat 8.5.24 and Java 1.8.0_242 on your development system? -
What is your domain?
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[Solved] Need site re-enabled (was disabled due to inactivity)
Krydos replied to ging287's topic in Escalated Requests
Unarchived. -
[HH#271004] war file is stucked in deploying phase.
Krydos replied to HelioHost's topic in Email Support
If it's the first time you've deployed a particular .war it can take a couple hours or so. If you change the name of the .war it will take the full amount of time to deploy again. For instance if you have the version number on your .war, like test_1.0.war and then you change it to test_1.1.war, it counts as a new .war and it will take the full amount of time again. If you keep the same name, like test.war and then upload a new test.war, it should deploy in just a few minutes. -
What is your domain?
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Remote access enabled.
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[Solved] Is Hotlink Protection Causing Internal Server Errors?
Krydos replied to lorenzol's topic in Customer Service
We've had a few complaints about this lately. It seems the main cause is high load caused by people using too much memory. We've been working to fix this, but it's a very delicate balancing act of literally hundreds of variables so it can take some time and some experimentation to see what works best for the current list of websites being hosted. Thanks for the feedback. If you find that Tommy is no longer suitable for your website you could consider going to a VPS where you would have the entire server to yourself and you wouldn't need to worry about other users causing high load and 500 errors. https://www.heliohost.org/vps/ -
I agree, wordpress is very unreliable. That's why we encourage anyone who will listen not to use it.
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If Tommy isn't good enough for you I recommend checking out our VPS. https://www.heliohost.org/vps/ You would have the entire server to yourself so you wouldn't need to worry about database restarts or other accounts causing high load 500 errors. Also, I just noticed your account is on Ricky, not Tommy. So moving to Tommy may be the solution for you.
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[HH#271004] war file is stucked in deploying phase.
Krydos replied to HelioHost's topic in Email Support
I just checked your account, and it says deployed. -
[Solved] Error when running nodejs application
Krydos replied to closer1's topic in Escalated Requests
The ip is the ip that your script tries to connect to. For instance if the database was hosted on Tommy the ip would be 65.19.143.6. The port is the port that your script tries to connect to. For instance if you were using mysql on the default port it would be 3306. -
[Solved] Fatal error: class ziparchive not found
Krydos replied to srtester's topic in Escalated Requests
The extension zip has been installed on Johnny's php 5.5. https://krydos2.heliohost.org/55/phpinfo.php -
High memory usage coming from php 7.3. Most likely wordpress.
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I checked, and java is already enabled on your account and working. http://mybai.com.heliohost.org/test.jsp If you decide to go with a VPS instead let me know and I can put your Tommy donation towards your first month if you want.
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You already have an account named dolfies2. You're only allowed to have one active account. If you want the account dolfies unarchived you'll need to delete your dolfies2 account first.
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[Solved] How to enable OUTPUT BUFFERING in Johnny?
Krydos replied to Zinou Kadi's topic in Escalated Requests
Enabling output buffering will increase the memory usage which will cause server instability and high load. I recommend you take a look at our VPS selection where you will have root access to be able to set the output buffering to whatever value you want https://www.heliohost.org/vps/ -
Pybrake cannot be installed.
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[Solved] Error when running nodejs application
Krydos replied to closer1's topic in Escalated Requests
What IP and what port? -
Unarchived.
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If you need to upload such large files, just do so with ftp. Increasing the upload size that big causes php to use a lot of memory and causes server instability. No. The maximum time that php can run is 60 seconds, which is already a really long time for a php scrip to run for. Increasing this number would cause server instability. No. The maximum memory usage is already at 128MB. Increasing that any further would cause server instability because php would use too much memory and cause load spikes. If you really need that high of settings I recommend checking out our VPS instead of the shared hosting. https://www.heliohost.org/vps/
