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Everything posted by Krydos
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[Solved] Django Ecommerce site showing err 500 on deployment
Krydos replied to painless's topic in Escalated Requests
There you go https://krydos.heliohost.org/cgi-bin/modules37.py -
[Solved] Django Ecommerce site showing err 500 on deployment
Krydos replied to painless's topic in Escalated Requests
[Tue May 05 18:26:44.452842 2020] [wsgi:error] [pid 109280] [client 108.162.216.123:52682] Traceback (most recent call last):, referer: https://www.helionet.org/index/topic/39594-solved-django-ecommerce-site-showing-err-500-on-deployment/ [Tue May 05 18:26:44.453011 2020] [wsgi:error] [pid 109280] [client 108.162.216.123:52682] File "/home/painless/public_html/store.painlesspvp.ml/Index/dispatch.wsgi", line 10, in <module>, referer: https://www.helionet.org/index/topic/39594-solved-django-ecommerce-site-showing-err-500-on-deployment/ [Tue May 05 18:26:44.453047 2020] [wsgi:error] [pid 109280] [client 108.162.216.123:52682] application = get_wsgi_application(), referer: https://www.helionet.org/index/topic/39594-solved-django-ecommerce-site-showing-err-500-on-deployment/ [Tue May 05 18:26:44.453093 2020] [wsgi:error] [pid 109280] [client 108.162.216.123:52682] File "/usr/local/python3.7/lib/python3.7/site-packages/django/core/wsgi.py", line 12, in get_wsgi_application, referer: https://www.helionet.org/index/topic/39594-solved-django-ecommerce-site-showing-err-500-on-deployment/ [Tue May 05 18:26:44.453136 2020] [wsgi:error] [pid 109280] [client 108.162.216.123:52682] django.setup(set_prefix=False), referer: https://www.helionet.org/index/topic/39594-solved-django-ecommerce-site-showing-err-500-on-deployment/ [Tue May 05 18:26:44.453167 2020] [wsgi:error] [pid 109280] [client 108.162.216.123:52682] File "/usr/local/python3.7/lib/python3.7/site-packages/django/__init__.py", line 24, in setup, referer: https://www.helionet.org/index/topic/39594-solved-django-ecommerce-site-showing-err-500-on-deployment/ [Tue May 05 18:26:44.453188 2020] [wsgi:error] [pid 109280] [client 108.162.216.123:52682] apps.populate(settings.INSTALLED_APPS), referer: https://www.helionet.org/index/topic/39594-solved-django-ecommerce-site-showing-err-500-on-deployment/ [Tue May 05 18:26:44.453227 2020] [wsgi:error] [pid 109280] [client 108.162.216.123:52682] File "/usr/local/python3.7/lib/python3.7/site-packages/django/apps/registry.py", line 89, in populate, referer: https://www.helionet.org/index/topic/39594-solved-django-ecommerce-site-showing-err-500-on-deployment/ [Tue May 05 18:26:44.453254 2020] [wsgi:error] [pid 109280] [client 108.162.216.123:52682] app_config = AppConfig.create(entry), referer: https://www.helionet.org/index/topic/39594-solved-django-ecommerce-site-showing-err-500-on-deployment/ [Tue May 05 18:26:44.453296 2020] [wsgi:error] [pid 109280] [client 108.162.216.123:52682] File "/usr/local/python3.7/lib/python3.7/site-packages/django/apps/config.py", line 90, in create, referer: https://www.helionet.org/index/topic/39594-solved-django-ecommerce-site-showing-err-500-on-deployment/ [Tue May 05 18:26:44.453317 2020] [wsgi:error] [pid 109280] [client 108.162.216.123:52682] module = import_module(entry), referer: https://www.helionet.org/index/topic/39594-solved-django-ecommerce-site-showing-err-500-on-deployment/ [Tue May 05 18:26:44.453345 2020] [wsgi:error] [pid 109280] [client 108.162.216.123:52682] File "/usr/local/python3.7/lib/python3.7/importlib/__init__.py", line 127, in import_module, referer: https://www.helionet.org/index/topic/39594-solved-django-ecommerce-site-showing-err-500-on-deployment/ [Tue May 05 18:26:44.453365 2020] [wsgi:error] [pid 109280] [client 108.162.216.123:52682] return _bootstrap._gcd_import(name[level:], package, level), referer: https://www.helionet.org/index/topic/39594-solved-django-ecommerce-site-showing-err-500-on-deployment/ [Tue May 05 18:26:44.453392 2020] [wsgi:error] [pid 109280] [client 108.162.216.123:52682] File "<frozen importlib._bootstrap>", line 1006, in _gcd_import, referer: https://www.helionet.org/index/topic/39594-solved-django-ecommerce-site-showing-err-500-on-deployment/ [Tue May 05 18:26:44.453421 2020] [wsgi:error] [pid 109280] [client 108.162.216.123:52682] File "<frozen importlib._bootstrap>", line 983, in _find_and_load, referer: https://www.helionet.org/index/topic/39594-solved-django-ecommerce-site-showing-err-500-on-deployment/ [Tue May 05 18:26:44.453460 2020] [wsgi:error] [pid 109280] [client 108.162.216.123:52682] File "<frozen importlib._bootstrap>", line 965, in _find_and_load_unlocked, referer: https://www.helionet.org/index/topic/39594-solved-django-ecommerce-site-showing-err-500-on-deployment/ [Tue May 05 18:26:44.453523 2020] [wsgi:error] [pid 109280] [client 108.162.216.123:52682] ModuleNotFoundError: No module named 'allauth', referer: https://www.helionet.org/index/topic/39594-solved-django-ecommerce-site-showing-err-500-on-deployment/ If you use a module that isn't installed it will give a 500 error. # /usr/local/python3.7/bin/pip3.7 install allauth Collecting allauth Could not find a version that satisfies the requirement allauth (from versions: ) No matching distribution found for allauth Let me know what module you need installed. -
[HH#497049] Python libraries installation in Johnny
Krydos replied to HelioHost's topic in Email Support
Unfortunately that software cannot be installed on our free shared hosting servers. You'll need a VPS https://www.heliohost.org/vps/ where you will have root ssh access to install almost anything you want. -
[Solved] Softaculous place to put instalation is missing on tommy
Krydos replied to byeyoubp's topic in Escalated Requests
I'm not sure why Softaculous doesn't send a warning email prior to the subscription expiring. They finally sent me an email the day after it expired. -
Remote access enabled.
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The extension mbstring has been installed on Tommy's php 7.1. https://krydos.heliohost.org/71/phpinfo.php The extension curl has been installed on Tommy's php 5.6. https://krydos.heliohost.org/56/phpinfo.php
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[Solved] SFTP/FTP not working after server move
Krydos replied to yeuxnive's topic in Customer Service
No, it has nothing to do with Tommy being overloaded... It's because the SFTP port on Tommy is 1342 like it says on the SFTP connection information. Johnny's port is 1373. You're still using the old port number from before your account was transferred. Also, your FTP example isn't FTP it's FTPS so that's why it's not working either. Try plain FTP and it should work. -
[Solved] Softaculous place to put instalation is missing on tommy
Krydos replied to byeyoubp's topic in Escalated Requests
Yeah, ignore most all of what Luigi was saying. Our Softaculous subscription on Tommy expired. It's already been renewed. Is it working now? -
[HH#497049] Python libraries installation in Johnny
Krydos replied to HelioHost's topic in Email Support
First of all, our support is all public and any of our users can respond to anyone else's support requests. The reason for this is because all of HelioHost's staff are volunteers, and the way we find new volunteers is whoever is most helpful on the forums. People who appreciate our free service can give back to the community by helping to answer simple questions on the forum. I started as a regular user of HelioHost looking for free hosting, and got promoted eventually all the way to CEO. Our system is rather unique though so it tends to confuse people. Another user, like yourself, chose for whatever unfathomable reason to reply to your request for help, rather than creating a new post of his own. Your python modules have been installed https://krydos2.heliohost.org/cgi-bin/modules37.py -
[Solved] Django Ecommerce site showing err 500 on deployment
Krydos replied to painless's topic in Escalated Requests
Here's your error [Tue May 05 02:28:30.893205 2020] [core:error] [pid 86746] [client x.x.x.x:51468] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use 'LimitInternalRecursion' to increase the limit if necessary. Use 'LogLevel debug' to get a backtrace., referer: https://www.helionet.org/index/topic/39594-krydos-django-ecommerce-site-showing-err-500-on-deployment/ This means you have a redirect loop. Probably in your .htaccess file. -
[HH#271004] war file is stucked in deploying phase.
Krydos replied to HelioHost's topic in Email Support
Have you tried the solution from that thread that worked for another user? https://www.helionet.org/index/topic/32553-tommy-server-java-session-variable-not-working/?p=146748 -
[HH#639299] SPAMMER - leopascal@averlus.ikemba.heliohost.org
Krydos replied to HelioHost's topic in Email Support
That user has already been suspended. Thanks for reporting it though. -
[HH#271004] war file is stucked in deploying phase.
Krydos replied to HelioHost's topic in Email Support
You said > i read some post on helionet regarding this issue What post were you referring to? -
[HH#271004] war file is stucked in deploying phase.
Krydos replied to HelioHost's topic in Email Support
What is the link to that post? -
[Solved] donated for tommy, when we i get invitation link?
Krydos replied to houssem's topic in Escalated Requests
The Johnny account houssem has been moved to Tommy. Thank you for the donation. -
Rather than using the invite and creating a new account, I just moved your existing Johnny account for you. You're on Tommy now. Thanks for the donation.
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Here's the link to the VPS request page if you don't have it already https://www.heliohost.org/vps/
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[Solved] Django Ecommerce site showing err 500 on deployment
Krydos replied to painless's topic in Escalated Requests
What is the URL to the django page? -
You were close. /usr/local/python3.7/bin/crtools
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[Solved] Error when running nodejs application
Krydos replied to closer1's topic in Escalated Requests
TCP port 27017 has been opened to 104.40.21.132 on Tommy's firewall. It looks like your site is working now. https://vnu.hdhquangnam.tk/ -
According to the error your site was giving a 500 error when you submitted it to google search console. Your site is working now, so I recommend submitting it again. 500 errors can be caused by a lot of things, but one of them is high load. If the server was experiencing high load when google tried to access your page it could have responded with a 500 error instead of your sitemap. 500 errors are pretty common with wordpress on all of our servers because it uses a lot of memory and causes a lot of load. We strongly recommend not using wordpress for this and many other reasons.
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[HH#271004] war file is stucked in deploying phase.
Krydos replied to HelioHost's topic in Email Support
Are you using Tomcat 8.5.24 and Java 1.8.0_242 on your development system? -
What is your domain?
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[Solved] Need site re-enabled (was disabled due to inactivity)
Krydos replied to ging287's topic in Escalated Requests
Unarchived. -
[HH#271004] war file is stucked in deploying phase.
Krydos replied to HelioHost's topic in Email Support
If it's the first time you've deployed a particular .war it can take a couple hours or so. If you change the name of the .war it will take the full amount of time to deploy again. For instance if you have the version number on your .war, like test_1.0.war and then you change it to test_1.1.war, it counts as a new .war and it will take the full amount of time again. If you keep the same name, like test.war and then upload a new test.war, it should deploy in just a few minutes.
