Krydos

I have sent you an invite to create a new account on Morty. During signup you'll be able to pick one domain as your main domain, but after the account is created we can add additional domains to the account. You can download a backup of your Johnny data from https://heliohost.org/backup but not all of the recovered data is in there yet. If you're missing anything let us know and we can try to find more for you. Let us know if you have any issues getting your websites back online. Our apologies for the downtime. We should have rebuilt Johnny sooner before this happened.

I have sent you an invite to create a new account on Morty. During signup you'll be able to pick one domain as your main domain, but after the account is created we can add additional domains to the account. You can download a backup of your Johnny data from https://heliohost.org/backup but not all of the recovered data is in there yet. If you're missing anything let us know and we can try to find more for you. Let us know if you have any issues getting your websites back online. Our apologies for the downtime. We should have rebuilt Johnny sooner before this happened.

I have started your rebuild, and you will get an email in a bit when it finishes.

I have sent you an invite to create a new account on Morty. During signup you'll be able to pick one domain as your main domain, but after the account is created we can add additional domains to the account. You can download a backup of your Johnny data from https://heliohost.org/backup but not all of the recovered data is in there yet. If you're missing anything let us know and we can try to find more for you. Let us know if you have any issues getting your websites back online. Our apologies for the downtime. We should have rebuilt Johnny sooner before this happened.

DNS recreated.

SPF record added. You know it's not required to use our nameservers for this domain, right? You can use any DNS system you want if you want to be able to edit the DNS yourself. Cloudflare is a popular free option.

Installed. https://morty2-info.heliohost.org/pyinfo/info3.14.py

Last week we had an issue with Brody and Cody, our nameservers, and we have been very busy during the subsequent days rebuilding them and getting everything back online. Since the older brothers were getting so much attention, the youngest brother, Johnny, threw a tantrum and demanded all of our attention. We noticed Johnny was acting up a couple hours ago, and shut him down to take a closer look. It turns out the master boot record needed to be rebuilt and the partition data needed to be reconstructed as well. We have access to the hard drive now, and it seems like most of the data is still intact. This could indicate that the hard drive is going bad though, so we've already started making backups of everything. It's actually interesting timing because Johnny was already scheduled to be rebuilt in the next month or two anyways, so we've just accelerated that plan. While the backups are being created we will be building a new Johnny on newer hardware and a more reliable hard drive raid array. Once all of the backups are ready we will let you know, so you can download them. If you'd like to get your website back online immediately, the Morty and Tommy servers are still operating normally, or you could even move to a VPS as well. If you'd like to stay on Johnny we will get the new server finished and the backups restored as soon as possible, but there is no promised ETA and it may take a week or maybe even longer.

DNS recreated.

DNS recreated, and MX records set.

There is no module named MySQLdb, so I installed mysql-connector. If that's not the module you need please attempt to be more specific. You can see the list of installed modules for Morty2's Python 3.14 at https://morty2-info.heliohost.org/pyinfo/info3.14.py

DNS recreated.

Sure. Your VPS has been powered back on, and I put a note on your account that you'll get a new payment set up before 2026-05-21. It was already emailed to you, but here is the payment link again that you can use as soon as you receive your new card: https://heliohost.org/vps/pay/?code=0mUdTg6zUSJFE5QM

DNS recreated.

Try downloading your backup from https://heliohost.org/backup It should be working now. Yes, you're welcome to use our hosting again in the future as long as you aren't from a country that the US has active sanctions against.

Directory permissions are supposed to be 755, not 775. If you've broken your account by changing permissions I would recommend doing a reset.

Remote access enabled. host=65.19.154.90 port=5432 user=dipeshshrestha_dipeshshrestha dbname=dipeshshrestha_lrmDatabase password=<set in Plesk>

DNS recreated.

It looks like you decided to upgrade your storage space, and your account is working again. Marking this one as solved. Let us know if you need help with anything else.

Removed. Everything is good to go. root@control [~]# dig +short A @ns1.heliohost.org thedannified.helioho.st 65.19.154.90 root@control [~]# dig +short A @ns2.heliohost.org thedannified.helioho.st 65.19.154.90 root@control [~]# dig +short AAAA @ns1.heliohost.org thedannified.helioho.st 2001:470:1:1ee::1002 root@control [~]# dig +short AAAA @ns2.heliohost.org thedannified.helioho.st 2001:470:1:1ee::1002 503 errors are normal after a renewal and can last up to 2 hours. I also noticed that the domain thedannified.me does not appear to be purchased at the moment. Are you planning on buying that domain or should we remove it too?

DNS recreated.

root@control [~]# dig +short A @ns1.heliohost.org affittimastrogiuseppe.helioho.st 64.62.151.106 root@control [~]# dig +short A @ns2.heliohost.org affittimastrogiuseppe.helioho.st 64.62.151.106 root@control [~]# dig +short AAAA @ns1.heliohost.org affittimastrogiuseppe.helioho.st 2001:470:1:1ee::2009 root@control [~]# dig +short AAAA @ns2.heliohost.org affittimastrogiuseppe.helioho.st 2001:470:1:1ee::2009 Should be good to go now.

All of your German logins are from VPNs. You probably just forgot to connect to your German VPN one time, and revealed your country. Obviously our US government is very anti-Iran right now, so it's not worth getting shut down and 7000 other users losing their hosting because we knowingly allowed one Iranian to use our hosting. Our backup system is broken right now, but we should be able to get it working again in the next few days. I'll reply to this email once your backup is available for download.

DNS recreated.

DNS recreated.