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Krydos

Chief Executive Officer
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Everything posted by Krydos

  1. DKIM, SPF, and DMARC have been set up for the domain [Redacted by KazVee as per user's request]. We recommend sending a real email (not just the word "test") to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be. Why not use Gmail to import your HelioHost emails instead of forwarding them? If you forward them we get flagged for sending the spam you receive. If Gmail imports them itself you won't get our whole server flagged for spam, and cause thousands of other people to not be able to send emails to Gmail.
  2. Remote access enabled. host=64.62.151.106 port=5432 user=funslemmens_vijfblad dbname=funslemmens_boris password=<set in Plesk>
  3. Your storage space has been increased to 2000 MB. Thanks for the donation.
  4. You can change the email address for the new account yourself Login at https://heliohost.org Continue to Plesk Click mimisvipsalon in the top right corner Edit profile Edit external email address Click ok Please be aware that after changing your email address in Plesk it may take up to an hour to sync before you can use the new email address to login at heliohost.org
  5. WSGI control access has been enabled on the domain alfrededison.helioho.st. To restart your Flask app and load new code changes in simply edit /home/alfrededison.helioho.st/httpdocs/vn30/flask.wsgi. Adding a blank line, removing a blank line, adding a space, or removing a space are examples of editing the file. As long as the last modified timestamp changes it will clear the server cache. Let us know if you run into any issues.
  6. Plesk actually provides a Roundcube install, so you don't need to install it yourself, which in your case is comically named https://webmail.mail.yourthings.me/ You can also install it yourself like you did, but the advantage to the Plesk one is it's already configured correctly for you. What SMTP, IMAP, etc settings are you using on your copy of Roundcube?
  7. Ok, that will work, but if you want an email address like example@yourthings.me it won't work the way you have your DNS set. You can create email addresses at https://tommy.heliohost.org/smb/email-address/list DKIM, SPF, and DMARC have been set up for the domain mail.yourthings.me. We recommend sending a real email (not just the word "test") to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.
  8. Krydos

    PHP 8.4

    We're happy to announce that PHP 8.4 is now available on the Morty server. We will be upgrading Tommy and Johnny to have PHP 8.4 as well soon.
  9. WSGI control access has been enabled on the domain igbaria.heliohost.us. To restart your Django app and load new code changes in simply edit /home/igbaria.heliohost.us/httpdocs/cc/cc/dispatch.wsgi. Adding a blank line, removing a blank line, adding a space, or removing a space are examples of editing the file. As long as the last modified timestamp changes it will clear the server cache. Let us know if you run into any issues.
  10. Your rebuild has been started, and you'll get an email in a bit when it finishes. Let us know if you need help with anything else.
  11. What is an example of an email address you would like to host with us?
  12. I'm seeing the old NS records still. When you change DNS records it can take 2 minutes to 2 days to fully propagate depending on your registrar. You can check the current values with this link https://dnschecker.org/#NS/yourthings.me Once they all say ns1.heliohost.org and ns2.heliohost.org and the the old ui-dns stuff is gone we can take the next step.
  13. It looks like your current NS records are ns1093.ui-dns.org. ns1099.ui-dns.de. ns1062.ui-dns.biz. ns1116.ui-dns.com. So you'll need to change your MX record and everything else DNS related with them. If you want us to be able to set your MX record, and all the other DNS stuff for you, you will need to log in to your Ionos account and set your NS records to ns1.heliohost.org ns2.heliohost.org and delete all the other NS records.
  14. Your VPS has been rebuilt with Hestia. In order to login to the control panel first login to SSH and then run the command sudo /usr/local/hestia/bin/v-change-user-password admin newpassword Once you've set the password for the admin account you can go to https://vps125.heliohost.us:8083/login/ And login with the username admin and the password you set earlier. Let us know if you need help with anything else.
  15. You're definitely approved. We just need to know the details like username, server, etc to make an exception in the system so you don't get suspended automatically.
  16. Another thing I noticed while squinting at your blurry screenshot, is you registered this domain less than 2 weeks ago, so you lose a lot of points for that too. It looks like you registered the domain on 2025-03-09. https://who.is/whois/gebu8f.top Try testing again on the 24th and see if your score is higher.
  17. A link to the full report is not a blurry screenshot of one small part of the report. The info Wolstech said is probably the issue though.
  18. Your storage space has been increased to 2000 MB. Thanks for the donation.
  19. DKIM, SPF, and DMARC have been set up for the domain gebu8f.top. We recommend sending a test email to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.
  20. Which server plan are you going to use for the pet grooming business?
  21. WSGI control access has been enabled on the domain niveaux.info. To restart your Django app and load new code changes in simply edit /home/max.helioho.st/niveaux.info/basesite/dispatch.wsgi. Adding a blank line, removing a blank line, adding a space, or removing a space are examples of editing the file. As long as the last modified timestamp changes it will clear the server cache. Let us know if you run into any issues.
  22. Your VPS has been upgraded to 2 GB memory. Your new expiration date is May 11th, and you will receive an email with a link to renew at that time.
  23. The highlighted IP address is not one of our servers. Most likely you haven't waited long enough for the DNS to update prior to trying to install SSL. Depending on your registrar it could take anywhere from 2 hours to 2 days to clear all the old cache out. I'm guessing the IP 91.195.240.19 is where this domain used to be hosted. DKIM, SPF, and DMARC have been set up for the domain mwenendo.xyz. We recommend sending a test email to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be. While adding DKIM, SPF, and DMARC to your account I also noticed that you're at 989/1000 MB. Here is the breakdown on your storage usage: Backups 0 MB Emails 2.25 MB Files 869.98 MB Trash .10 MB Logs 5.00 MB PSQL 0 MB MySQL 112.50 MB Total 989.83 MB If you need more than 1000 MB you can purchase an additional 1000 MB for a one-time payment of $5. The maximum storage for a Tommy account is 7000 MB which would cost $30 and is good for the life of the account.
  24. I logged in to SSH and noticed that clamd was using about 500 MB of your 1024 MB memory. I ran the following commands to disable it. root@vps107:~# systemctl stop clamav-daemon.service Stopping 'clamav-daemon.service', but its triggering units are still active: clamav-daemon.socket root@vps107:~# systemctl stop clamav-daemon.socket root@vps107:~# systemctl disable clamav-daemon.service Synchronizing state of clamav-daemon.service with SysV service script with /usr/lib/systemd/systemd-sysv-install. Executing: /usr/lib/systemd/systemd-sysv-install disable clamav-daemon Removed "/etc/systemd/system/sockets.target.wants/clamav-daemon.socket". Removed "/etc/systemd/system/multi-user.target.wants/clamav-daemon.service". root@vps107:~# systemctl disable clamav-daemon.socket If you're not familiar clamav is an antivirus software that uses massive amounts of memory. We don't recommend running it on 1 GB memory VPS because it doesn't leave much memory to run anything else. If you want to upgrade to a higher amount of memory you can do so at https://heliohost.org/dashboard/upgrade/
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