Krydos

Since there had been no response for over a week I was checking in on this one, and noticed that you requested reverse DNS for VPS12 to be set to tkcsplace.moe. I missed that the first time somehow, but it's set now. Let us know if you need any help with the DKIM, SPF, and DMARC. Since you are using external DNS you have to actually set the records yourself since we can't login to your Porkbun account, but we may still be able to offer advice if you're having trouble.

I have started your account reset. Prior to the reset I made a full backup which you can download from https://heliohost.org/backup if you need any of your previous files. You should have received an email from no-reply@heliohost.org (not this email) with a link to take the next step in the reset process.

We had a ton of bots attacking our wiki the other day, and just kept blocking more and more IPs until the server was usable. Unfortunately it looks like a lot of legitimate users ended up being blocked as well. Thanks for reporting the block. Are you able to access the wiki now?

It's probably going to be a few months if not a year before Hestia support Ubuntu 26. When Ubuntu 24 came out in April 2024 I don't think Hestia officially supported it until early 2025, but we did have a few people on Ubuntu 24 running the beta version of Hestia for a while in October 2024 or so. If you want to use Hestia you'll either need to switch back to Ubuntu 24 or wait a few more months.

You're having so much trouble with this email thing that I started to think something was wrong with our email system. I checked the headers of your emails manually, and sure enough the reply-to header is still set to gentil@quevvy.com. We've been using this same email system since 2017 or so and it's never taken anyone more than 1 try to send us an email from the correct email address. Since you're really struggling with sending emails in addition to a lot of other really basic stuff I'm going to go ahead and waive our "verify email address" policy this one time and reset your account for you. Let us know if you need help with anything else.

While you're working on figuring out how to send an email from your gmail address I took a look at your storage usage: Backups 0 MB Emails 0 MB Files 1001.69 MB Trash 0 MB Logs 13.74 MB PSQL 0 MB MariaDB 36.82 MB Total 1052.25 MB 260M /home/gentillenoir075.helioho.st/httpdocs 12K /home/gentillenoir075.helioho.st/.ssh 77M /home/gentillenoir075.helioho.st/git 24K /home/gentillenoir075.helioho.st/.nodenv 62M /home/gentillenoir075.helioho.st/.npm 8.0K /home/gentillenoir075.helioho.st/private 251M /home/gentillenoir075.helioho.st/sitex.quevvy.com 291M /home/gentillenoir075.helioho.st/quevvy.com 0 /home/gentillenoir075.helioho.st/tmp 0 /home/gentillenoir075.helioho.st/var 29M /home/gentillenoir075.helioho.st/usr 12K /home/gentillenoir075.helioho.st/etc 0 /home/gentillenoir075.helioho.st/dev 16K /home/gentillenoir075.helioho.st/files_docker 4.0K /home/gentillenoir075.helioho.st/.config 35M /home/gentillenoir075.helioho.st/.cache 4.0K /home/gentillenoir075.helioho.st/.local It seems like the problem is you asked us to remove the sitex.quevvy.com domain, but you never deleted the files, and then you put all the same files into the quevvy.com domain thereby doubling the usage of that site. After deleting that duplicate sitex.quevvy.com directory for you your storage usage is at 802 MB out of 1000 MB. Now that you're under the 1000 MB limit you should be able to login again and your 503 errors are gone. If you need more than 1000 MB storage you can increase your limit at https://heliohost.org/dashboard/storage/ If you're no longer able to send emails from your gmail account for some reason you could always change your email address in Plesk so we can accept reset requests from this email address too. Let us know if you need help with anything else.

Your current balance is $6.6407 plus $15 plus $3 bonus brings your new total to $24.6407. Based on your load for the last 30 days your new estimated expiration date is 2026-08-24. If your load increases this could run out sooner or if your load decreases it could last longer though. We'll email you occasionally to let you know how your balance is being used. Thanks for increasing your Morty balance.

In order to reset your account we must first verify your email address. This is to prevent someone from pretending to be you to delete your data. The easiest way to verify your email address is to send an email with the text "please reset my account" to support@heliohost.org from the email address listed in the top right corner of https://heliohost.org/dashboard/ Once we've verified your email address we will be happy to start the reset for you.

Are you able to access the wiki now?

Installed. You can see the current list of installed modules for Johnny's Python 3.14 at https://johnny-info.heliohost.org/pyinfo/info3.14.py Installed.

Alright, it looks like the Ubuntu 26 installer works again. You should have just received an email that your VPS is ready to go. Thanks for your patience and thanks for helping us test the new OS.

Sorry for the delay. There have been other issues with the Ubuntu 26 install. I will have to take a look at them tomorrow.

Installed. You can see the current list of installed modules and their versions for Morty's Perl at https://morty2-info.heliohost.org/modules.pl

The issue was a DDoS on our wiki this morning broke a firewall rule that is required to login. It should be fixed now.

The issue was a DDoS on our wiki this morning broke a firewall rule that is required to login. It should be fixed now.

The issue was a DDoS on our wiki this morning broke a firewall rule that is required for the login system to work. It should be fixed now.

We can reset your account for you. In order to reset your account we need to verify your email address. This is to make sure someone isn't pretending to be you to delete your data. The easiest way to verify your email is to send your reset request from the same email address listed in the top right corner of https://heliohost.org/dashboard/ while logged in.

It's already fixed, and your Ubuntu 26 VPS is being created right now. You'll receive an email in a bit when it's ready to login.

It looks like you picked Ubuntu 26 which is very new, and hasn't been tested very thoroughly yet. It looks like there was a system error creating Ubuntu 26 VPS which was causing the wrong username to get created on the VPS. Thanks for helping us debug the newest OS. We'll get it fixed as soon as possible.

Why not upload large files via SFTP?

Remote access enabled. host=65.19.154.90 port=5432 user=russwell_app dbname=russwell_reddit password=<set in Plesk>

Can you access the wiki now?

Is it possible to change the port that gateway01.us-east-1.prod.aws.tidbcloud.com is listening on?

Done. Sometimes removing domains removes the files too, so if any files went missing I made a full backup prior to the domain change which you can download from https://heliohost.org/backup if needed.

DNS recreated.