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hello i'm new to heiloHost and want to setup mail and want to set up Set Up SPF, DKIM, and DMARC Records in my domain . my username : shehabalsaidi my domain : rentersmanagement.helioho.st and thank you for your support

I've escalated this request for Krydos's attention so he can have a look for you when he has a chance. I saw your other post on his profile too, and you're right that it's not the best place to post asking for help. To be honest I'm not sure what purpose those profile post threads serve, maybe they're meant to work like the profile "wall" on Facebook where folks could just leave messages for people? 🤷‍♀️ Either way, he'll see this escalated thread and check into it for you. 🙂

Unblocked. It was indeed for failed SFTP logins. SFTP is disabled for your account because you're over quota, which is why you got blocked. An admin has to delete files for you to bring the usage below 1000MB when this happens, users cannot fix it themselves. I removed 300MB of log files for you, which should resolve the space issue. Please let us know if the issue persists. I would recommend setting up log rotation so fewer logs are kept.

Thanks to you & sorry, I failed to notice you have already escalated.