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Showing content with the highest reputation on 02/25/2023 in all areas
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Sent. It's been sent to the gmail account on your forum profile. It's probably in spam knowing gmail. If you can't find it, please provide an alternate email address and I can try sending it there instead.1 point
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Accounts can no longer be transferred because the cPanel tommy server has been retired. You can download your account's content from here: https://heliohost.org/backup/ An invite for a Johnny account has been sent so you can create a new account. All accounts are currently being put on Johnny because Tommy is over capacity. We'll offer the option to move back to Tommy at some point in the future.1 point
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This support request is being escalated to our root admins. PS.: I moved your topic since your IP address is not blocked, you just need to get remote access enabled to your PostgreSQL database with your database user.1 point
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1. You can just delete the folder. 2. You must login every 30 days as moneybrz said. Inactivity monitoring wasn't being done on cPanel because it was impossible to log in to that server due to the license issue, but now that it's possible to log into Plesk, we've started requiring that again.1 point
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You do have to login every 30 days.1 point