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Questions

If you have a question about our hosting, a question about a hosting feature, or don't know how something works, then post your concerns here.

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Please check our wiki before posting to avoid common questions that can be answered using self-help.

3,781 topics in this forum

  1. Question On What Plan is better?

    By bishop-kai,
    • 3 replies
    • 878 views

  2. Allow access from specific countries

    By Fresco2,
    • 1 reply
    • 999 views

  3. Use email servers only

    By Ookma-Kyi,
    • 8 replies
    • 1.3k views

  4. [Answered] PASSWORD CHANGE

    By carralesga,
    • 4 replies
    • 976 views

  5. [Answered] How old do you have to be to use heliohost?

    By doctorCedar,
    • 5 replies
    • 1k views

  6. [Answered] You don't have permission to access / on this server.

    By uaiimid,
    • 3 replies
    • 1.1k views

  7. [Answered] Is it possible to upgrade accounts?

    By scientistgray,
    • 2 replies
    • 780 views

  8. [Answered] How can we solve this error

    By abarukayya,
    • 1 reply
    • 801 views

  9. [Answered] I used my friend's account before using this one. I know alts are not allowed, what do I do to not get suspended?

    By minihoot,
    • 7 replies
    • 1.3k views

  10. [Answered] ftp

    By Guest hunterp11,
    • 3 replies
    • 941 views
    • Guest
    • Guest

  11. Using Migrations on Lily Server

    By Ookma-Kyi,   
    • 3 replies
    • 3.6k views

  12. [Answered] Mail Server Settings

    By Ookma-Kyi,
    • 1 reply
    • 866 views

  13. [Answered] All Pages on my Websites throwing a 404 error

    By seintitus,
    • 3 replies
    • 900 views

  14. [Answered] Problemwith SSL certificate

    By Johan Sx,
    • 2 replies
    • 1.2k views

  15. [Answered] My websites does'nt load

    By seintitus,
    • 2 replies
    • 830 views
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