Jump to content

Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.7k
    posts

10093 topics in this forum

  1. [Solved] Rewrite Wildcard Subdomain To Directory

    By mbdungo,   
    • 1 reply
    • 1.8k views

  2. Dns Problems

    By raffahacks,
    • 1 reply
    • 1k views

  3. Problem With Java

    By gliese,   
    • 1 reply
    • 926 views

  4. Content deleted

    By iagobado,
    • 1 reply
    • 1.1k views

  5. [Solved] Unable To Login To Cpanel

    By hazimhf,   
    • 1 reply
    • 2.2k views

  6. Python Package Installation

    By denkorzh,   
    • 1 reply
    • 1.1k views

  7. [Solved] Deploy War Application Request

    By escrit,
    • 1 reply
    • 618 views

  8. dns

    By nyten,
    • 1 reply
    • 719 views

  9. [Solved] Unarchive lego

    By sdk,
    • 1 reply
    • 679 views

  10. [Solved] Reset my account

    By tamdinh,   
    • 1 reply
    • 474 views

  11. [Solved] Change main domain

    By zaisty,
    • 1 reply
    • 170 views

  12. Cannot Visit China

    By twelve1,
    • 1 reply
    • 791 views

  13. [Solved] Please Increase Storage space

    By trrp,
    • 1 reply
    • 861 views

  14. [Solved] Need backup

    By niyogray,
    • 1 reply
    • 2.4k views

  15. [Solved] Release domain from suspended account

    By heirloom,
    • 1 reply
    • 745 views
×
×
  • Create New...