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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,222 topics in this forum

  1. Username/Password Request

    By Quantum Media LLC,
    • 5 replies
    • 2.6k views

  2. support needed (suspension)

    By penguin541,
    • 9 replies
    • 2.7k views

  3. Validation

    By 1337Lufkin,
    • 6 replies
    • 2.3k views

  4. Some Sites Up, Some Sites Down???

    By Quantum Media LLC,
    • 10 replies
    • 3.3k views

  5. FTP down

    By linkednet,
    • 6 replies
    • 2.6k views

  6. False notification

    By oradoe,
    • 3 replies
    • 1.5k views

  7. 500 server error problems

    By atyndall,
    • 7 replies
    • 4.1k views

  8. Postgres Database Creation Error

    By papaiz,
    • 1 reply
    • 982 views

  9. To djbob:

    By atyndall,
    • 2 replies
    • 1.6k views

  10. custom placement

    By santa,
    • 2 replies
    • 1.6k views

  11. To djbob:

    By atyndall,
    • 1 reply
    • 1.1k views

  12. FTP

    By Quantum Media LLC,
    • 1 reply
    • 918 views

  13. Sigh up for sub-domain

    By naynesh,
    • 1 reply
    • 970 views

  14. Email issues

    By Quantum Media LLC,
    • 7 replies
    • 2k views

  15. Changing Username

    By joemama718,
    • 10 replies
    • 3.3k views
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