robbie Posted December 16, 2009 Share Posted December 16, 2009 My site was http://robbiewolfe.heliohost.org I log into my cPanel once a month so nothing gets removed, but a few weeks ago I got an email saying I haven't logged in my cPanel for 3 months so my account was disabled. I clicked the link to fix it, and it was all better. Now however I can't log in to cPanel and my site doesn't exist anymore. What happened? Quote Link to comment Share on other sites More sharing options...
Wizard Posted December 16, 2009 Share Posted December 16, 2009 Username? Quote Link to comment Share on other sites More sharing options...
robbie Posted December 16, 2009 Author Share Posted December 16, 2009 Oh sorry. robev Quote Link to comment Share on other sites More sharing options...
Wizard Posted December 16, 2009 Share Posted December 16, 2009 As far as I know, your account has been deleted. Sorry. You may make a new one if you would like. Quote Link to comment Share on other sites More sharing options...
robbie Posted December 17, 2009 Author Share Posted December 17, 2009 Anyway to find out why it was deleted? Quote Link to comment Share on other sites More sharing options...
Wizard Posted December 17, 2009 Share Posted December 17, 2009 Probably not. What was on it? Quote Link to comment Share on other sites More sharing options...
robbie Posted December 17, 2009 Author Share Posted December 17, 2009 My artwork and programming work. Quote Link to comment Share on other sites More sharing options...
Wizard Posted December 17, 2009 Share Posted December 17, 2009 Probably inactivity then. Quote Link to comment Share on other sites More sharing options...
robbie Posted December 17, 2009 Author Share Posted December 17, 2009 That's what I thought, thanks! Though like I said, I made sure not to be inactive for this very reason Quote Link to comment Share on other sites More sharing options...
robbie Posted December 21, 2009 Author Share Posted December 21, 2009 It won't let me recreate my account, first it said: Dear robev, Your hosting account at HelioHost has encountered an error during installation. The error is: 0 Sorry, the home directory for this user ( /home/robev ) already exists. Please move or delete it and try again or use the force option if available.  now when i try a different login it says: Dear robev33, Your hosting account at HelioHost has encountered an error during installation. The error is: 0 Sorry, a DNS entry for robbiewolfe.heliohost.org already exists, please delete it first (from all servers in the dns cluster) Quote Link to comment Share on other sites More sharing options...
Wizard Posted December 21, 2009 Share Posted December 21, 2009 Okay, so your account robev exists, try logging in. Quote Link to comment Share on other sites More sharing options...
robbie Posted December 22, 2009 Author Share Posted December 22, 2009 Yay its all fixed! Not sure if you had anything to do with it, if so thank you! Quote Link to comment Share on other sites More sharing options...
SUTFZR Posted December 22, 2009 Share Posted December 22, 2009 I have the same problem... Username: sutfzr Quote Link to comment Share on other sites More sharing options...
Wizard Posted December 22, 2009 Share Posted December 22, 2009 Domain name? Quote Link to comment Share on other sites More sharing options...
SUTFZR Posted December 22, 2009 Share Posted December 22, 2009 sutfzr.co.cc Quote Link to comment Share on other sites More sharing options...
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