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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9937 topics in this forum

  1. Cpanel Question 1 2

    By stergos,
    • 20 replies
    • 5.8k views
    • jje
    • jje

  2. [Solved] Website Wrongly Banned? 1 2

    By TwoDots,
    • 20 replies
    • 4.6k views

  3. [Request] Move To Another Server 1 2

    By Mhari,
    • 20 replies
    • 2.6k views

  4. [Inactive] Site Problem. 1 2

    By Guest orb123,
    • 20 replies
    • 3.2k views
    • Guest
    • Guest

  5. Delete please my account 1 2

    By DOG,
    • 20 replies
    • 4.9k views

  6. Site not working 1 2

    By miccadoin,
    • 20 replies
    • 6.7k views
    • gma
    • gma

  7. phpbb ACP 1 2

    By kyle,
    • 20 replies
    • 7.1k views

  8. [Solved] Can't access my website 1 2

    By andreweb,
    • 20 replies
    • 3.1k views

  9. [Solved] Change Cpanel username as well as forum username 1 2

    By offerstrick,
    • 20 replies
    • 3.2k views

  10. Interal Server Error, constantly 1 2

    By John T,
    • 19 replies
    • 4.6k views

  11. [Solved] Temporary Ricky account 1 2

    By dl5ark1,
    • 19 replies
    • 2.9k views

  12. [Solved] Unable To Login To Cpanel After Changing Password. 1 2

    By conor1,
    • 19 replies
    • 4.6k views

  13. phppgadmin 1 2

    By mrbadguy,
    • 19 replies
    • 6.7k views

  14. [SOLVED] Cannot access my site (again) 1 2

    By sioui4u,
    • 19 replies
    • 4.2k views

  15. [Solved] Asp.net Not Working With Mysql After Publishing To Heliohost 1 2

    By isitpossible,   
    • 19 replies
    • 5.3k views
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