conor1 Posted July 16, 2012 Share Posted July 16, 2012 Yesterday,I changed my password and then I tried to relogin. but it said the password was incorrect. I was sure that I was entering the right password but it seemed to be wrong,then I tired to reset it again but no email came,then again and still no email came.So now i'm stuck with no access to my account. Link to comment Share on other sites More sharing options...
Byron Posted July 16, 2012 Share Posted July 16, 2012 Please post the following information:Your cPanel username Your main domain The server that you are on Link to comment Share on other sites More sharing options...
conor1 Posted July 17, 2012 Author Share Posted July 17, 2012 conor1http://dsiclub.heliohost.orgserver:johnny Link to comment Share on other sites More sharing options...
Byron Posted July 19, 2012 Share Posted July 19, 2012 Ok I've reset your password and emailed it to your gmail account. Link to comment Share on other sites More sharing options...
conor1 Posted July 19, 2012 Author Share Posted July 19, 2012 Sorry,I didn't receive the email. Link to comment Share on other sites More sharing options...
Byron Posted July 19, 2012 Share Posted July 19, 2012 Check your spam folder. i always send a BCC to my email accounts when I reset a password. The same email I sent you went straight to my Inbox. Link to comment Share on other sites More sharing options...
conor1 Posted July 19, 2012 Author Share Posted July 19, 2012 Nope,not there either.Are you sure you sent it to dsiclub2@gmail.com ? Link to comment Share on other sites More sharing options...
Byron Posted July 19, 2012 Share Posted July 19, 2012 That's not the email address that registered that account. I have to send it to the email address that registered that account. Link to comment Share on other sites More sharing options...
conor1 Posted July 19, 2012 Author Share Posted July 19, 2012 Link to comment Share on other sites More sharing options...
Byron Posted July 19, 2012 Share Posted July 19, 2012 None of the ips you posted with match the ip that registered that account. The last login shows that it was on 2012-07-15. Evidently you were getting it right at one point. Try logging in again. Link to comment Share on other sites More sharing options...
conor1 Posted July 19, 2012 Author Share Posted July 19, 2012 Seriously they don't?I just tried and it still won't work.I'm using the same internet connection.Actually I just remembered something.After changing my pass the new pass didn't work I reset my pass from the login I got an email then entered the confirmation code loged in then changed my pass again and then the new pass didn't work,after that I reset my pass again but no email.Can you reset it through my contact email instead? Link to comment Share on other sites More sharing options...
Byron Posted July 19, 2012 Share Posted July 19, 2012 Tell me when you created the account and I'll send the password to the new address. Link to comment Share on other sites More sharing options...
conor1 Posted July 19, 2012 Author Share Posted July 19, 2012 last year. Link to comment Share on other sites More sharing options...
Byron Posted July 19, 2012 Share Posted July 19, 2012 Come on, "last year"!? Can't you give me a month or date? Link to comment Share on other sites More sharing options...
conor1 Posted July 19, 2012 Author Share Posted July 19, 2012 Sorry,I can't remember the exact month but it was past April 2011. Link to comment Share on other sites More sharing options...
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