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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,105 topics in this forum

  1. Parked Domain Problem

    By tablecat,
    • 1 reply
    • 572 views

  2. Problem Creating Addon Domain

    By andrewq2,
    • 3 replies
    • 1.2k views

  3. Site Not found, Cannot login to cPanel

    By stgeorge,
    • 1 reply
    • 644 views

  4. Can you delete my domain records from your DNS'es?

    By whynot,
    • 1 reply
    • 719 views

  5. failed to connect

    By member,
    • 1 reply
    • 672 views

  6. problems site

    By Alex Du,
    • 3 replies
    • 1.2k views

  7. I cannot login to cpanel

    By Shinku,
    • 2 replies
    • 869 views

  8. site not working

    By trainhappy,
    • 1 reply
    • 809 views

  9. Account creating

    By praca,
    • 5 replies
    • 1.6k views

  10. problems with my site

    By will_fire,
    • 2 replies
    • 793 views

  11. Can't login to cPanel

    By PDelgado,
    • 9 replies
    • 1.9k views

  12. I signed up as Korto with the registered domain kortoworlds.co.cc but nothing's happened.

    By Kortoworlds,
    • 1 reply
    • 647 views

  13. Upgrade option?

    By tinners,
    • 1 reply
    • 683 views

  14. my subdomain not working

    By oflash,
    • 1 reply
    • 676 views

  15. my subdomain not working A week ago

    By mr.web,
    • 1 reply
    • 743 views
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