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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,970 topics in this forum

  1. SQL error

    By flybyme,
    • 1 reply
    • 788 views

  2. Problem Accessing CPanel

    By jdbastardy,
    • 1 reply
    • 866 views

  3. My account is suspended

    By Rex,
    • 2 replies
    • 990 views
    • Rex
    • Rex

  4. /tmp disk is full

    By jdbastardy,
    • 2 replies
    • 1.2k views

  5. Can't associate Mysql databases with my account.

    By fatkun,
    • 1 reply
    • 1.8k views

  6. Fantastico Problem

    By juzhost,
    • 1 reply
    • 716 views

  7. Webdisk problems on Windows 7

    By jdbastardy,
    • 0 replies
    • 681 views

  8. Wrong email on new account

    By Vilogy,
    • 8 replies
    • 1.9k views

  9. Change main domain

    By jdbastardy,
    • 2 replies
    • 930 views

  10. Can't park domain

    By fatkun,
    • 4 replies
    • 1.1k views

  11. Domain Transfer?

    By SteveB,
    • 1 reply
    • 734 views

  12. Change Main Domain

    By ASL,
    • 2 replies
    • 986 views
    • ASL
    • ASL

  13. MYSQL Host

    By DeatheR,
    • 3 replies
    • 1.1k views

  14. this simple PHP code doesnt work on heliohost.org

    By vdo,
    • 2 replies
    • 767 views
    • vdo
    • vdo

  15. Website Is Down

    By zobadof,
    • 1 reply
    • 1.1k views
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