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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,871 topics in this forum

  1. Forgotten username password

    By Shocky,
    • 1 reply
    • 759 views

  2. my account hasnt been activated

    By FenTom,
    • 1 reply
    • 645 views

  3. [Solved] Problem with HelioHost account

    By MeJordan,
    • 6 replies
    • 2k views

  4. Site still queued

    By yearsley,
    • 1 reply
    • 676 views

  5. Cron job request [temporary]

    By TomasM,
    • 4 replies
    • 1.5k views

  6. ole32.dll HTTP 500. Error

    By choosesg,
    • 7 replies
    • 2.3k views
    • Guest
    • Guest

  7. Login problem

    By thammu,
    • 4 replies
    • 1.4k views

  8. Validation

    By kingfob.co.uk,
    • 4 replies
    • 1k views

  9. DNS Error Unable to determine the IP address

    By kimyureer,
    • 5 replies
    • 2.1k views

  10. website hacked please help

    By squashed,
    • 1 reply
    • 779 views

  11. Hacked Site

    By softwaretech,
    • 1 reply
    • 792 views

  12. Wordpress not sening registration mails

    By coozzle,
    • 1 reply
    • 1.3k views

  13. Website shutdown request

    By CopyPaste,
    • 1 reply
    • 688 views

  14. postremoved

    By kimyureer,
    • 1 reply
    • 918 views

  15. Addon domain issue

    By Jerome,
    • 4 replies
    • 1.4k views
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