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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,649 topics in this forum

  1. Domain Issue

    By mhea,
    • 5 replies
    • 1.6k views

  2. Account Lost?

    By munozm,
    • 2 replies
    • 710 views

  3. Fraudulent Domain - Queenslondonhotel.com

    By Murray,   
    • 1 reply
    • 1.3k views
    • Guest
    • Guest

  4. Unable To Login To Cpanel Or Reset Password.

    By Guest xaav,
    • 0 replies
    • 703 views
    • Guest
    • Guest

  5. [SOLVED] Unable To Login To Cpanel Or Reset Password.

    By Neganti,
    • 3 replies
    • 1.3k views

  6. [SOLVED] I'd Forgotten My Email Which Was Used For Registration. What Should I Do?

    By rm10,
    • 3 replies
    • 699 views

  7. Account Issue

    By adelguy16,
    • 3 replies
    • 593 views
    • Guest
    • Guest

  8. [SOLVED] Stevie And Johnny 1 2

    By seifhate,
    • 18 replies
    • 2.4k views
    • Guest
    • Guest

  9. Heliohost Account Error

    By sefrea,
    • 3 replies
    • 746 views
    • Guest
    • Guest

  10. [Solved] Could Not Reset The Password Of My Account

    By flywuwei,
    • 1 reply
    • 611 views
    • Guest
    • Guest

  11. [SOLVED] Account Problems!

    By andreichirtes,   
    • 11 replies
    • 2.7k views
    • Guest
    • Guest

  12. "all" Uploaded Files Remove New Lines?

    By apothem,
    • 2 replies
    • 848 views

  13. Queued Jseifert

    By jseifert263,
    • 14 replies
    • 2.8k views
    • Guest
    • Guest

  14. Can't Access Cpanel?

    By akafarmer,   
    • 3 replies
    • 2.9k views

  15. Password Reset?!

    By witchcraft,
    • 4 replies
    • 1.2k views
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