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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    17.8k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    3k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    34.8k
    posts

8,215 topics in this forum

  1. Account Suspension Warning

    By lcstechs,
    • 1 reply
    • 668 views

  2. cpanel login difficulties

    By greeneggsandham,
    • 1 reply
    • 680 views

  3. Sign-Up Fail

    By justin95,
    • 2 replies
    • 851 views

  4. Ftp error 1 2 3

    By Bill,
    • 31 replies
    • 7.8k views

  5. 404 after fixed IP activation

    By alexgg,
    • 2 replies
    • 887 views

  6. My site is Down ..

    By nightwave,
    • 1 reply
    • 772 views

  7. "HelioHost Account Queued" is this ok or something goes wrong ?

    By bimaljr,
    • 1 reply
    • 766 views

  8. please add my user name to your new server

    By liuso.com,
    • 1 reply
    • 713 views

  9. All Perl/CGI scripts return 500 Internal Server Error

    By saint,
    • 7 replies
    • 2.2k views

  10. Cannot access cpanel account

    By Pro Golf Swing Tips,
    • 14 replies
    • 3.8k views

  11. Site disappeared

    By webbie,
    • 13 replies
    • 2.4k views

  12. not login control panel

    By soso0_0,
    • 5 replies
    • 1.3k views

  13. My Site Is Down EvryThing is Down...

    By nightwave,
    • 0 replies
    • 553 views

  14. Content deleted

    By spartan1,
    • 0 replies
    • 527 views

  15. server troubles

    By Minenage,
    • 2 replies
    • 863 views
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