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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,971 topics in this forum

  1. Error upon reactivation

    By Sentinel,
    • 5 replies
    • 1.4k views

  2. cancel account creation

    By dxonlinetv,
    • 4 replies
    • 980 views

  3. 500 Internal Server Error & HelioHost Account Queued is all I get

    By limburger,
    • 9 replies
    • 3.2k views
    • Guest
    • Guest

  4. Cpanel error

    By egypt,
    • 2 replies
    • 977 views

  5. Request for Java: utsav

    By Utsav,
    • 1 reply
    • 709 views
    • Guest
    • Guest

  6. Site down and Cpanel login incorrect

    By teamroots,
    • 6 replies
    • 1.6k views

  7. Unable to use free .de.vu domain

    By aynil,
    • 4 replies
    • 1.3k views
    • Guest
    • Guest

  8. SRV record

    By bsschool,
    • 4 replies
    • 1.1k views
    • Guest
    • Guest

  9. Error 404 (site Down)

    By arfath khan,
    • 12 replies
    • 2.9k views

  10. Account Queued 3 rd time in 5 days 1 2

    By arfath khan,
    • 21 replies
    • 4.2k views

  11. pls delete my acount

    By dxflashg,
    • 1 reply
    • 624 views
    • Guest
    • Guest

  12. Update Softaculous Scripts

    By Dlget,
    • 3 replies
    • 1.4k views
    • Guest
    • Guest

  13. Account Queued At 2nd day

    By Dlget,
    • 10 replies
    • 2.5k views
    • Guest
    • Guest

  14. What is the Server of Mysql

    By Dlget,
    • 3 replies
    • 1.1k views
    • Guest
    • Guest

  15. Cannot Login to Wordpress

    By awin,
    • 4 replies
    • 1.8k views
    • Guest
    • Guest
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