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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,345 topics in this forum

  1. Enabling Ssl For Site

    By tmercswims,
    • 2 replies
    • 796 views

  2. Account Problems!

    By andreichirtes,   
    • 0 replies
    • 1.2k views

  3. Using My Library In Htaccess

    By alimooghashang,
    • 4 replies
    • 780 views
    • Guest
    • Guest

  4. Hosting Account Delete

    By marky21,
    • 4 replies
    • 1.8k views

  5. Reset Website

    By mavicedom,
    • 4 replies
    • 1.1k views

  6. Stevie Down Apparently

    By Arty-fishL,   
    • 1 reply
    • 724 views

  7. [Solved] Php Files All Issue Http 500

    By reinderien,
    • 4 replies
    • 1.3k views

  8. Move An Owned Domain To A Heliohost.org Subdomain

    By codwar,
    • 2 replies
    • 835 views

  9. Domain At Heliohost.org

    By doentes,
    • 1 reply
    • 521 views

  10. Error From Park Wrapper

    By linxiao,
    • 2 replies
    • 892 views

  11. No Supported Version Of Rails Found.

    By bearzooka,   
    • 4 replies
    • 2.7k views
    • Guest
    • Guest

  12. [SOLVED] Too Many Connections Error

    By Nathan Johnson,
    • 5 replies
    • 2.1k views
    • Guest
    • Guest

  13. [SOLVED] 451 Temporary Local Problem 1 2

    By oTc Sales & Marketing,
    • 24 replies
    • 5.3k views
    • Guest
    • Guest

  14. Cannot Recreate Account

    By Arxae,
    • 4 replies
    • 1.6k views
    • Guest
    • Guest

  15. Multiple Accounts: Maths222

    By maths222,
    • 1 reply
    • 1.2k views
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