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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,892 topics in this forum

  1. [Solved] Phishing Account

    By claranet,
    • 1 reply
    • 533 views

  2. [Solved] New Domain

    By gmauricio51,   
    • 3 replies
    • 975 views

  3. [Solved] Hosting Account Installed! Or Heliohost Account Error

    By Guest hya,
    • 4 replies
    • 625 views
    • Guest
    • Guest

  4. [Solved] Suspected Phishing Account

    By Snuupy,
    • 2 replies
    • 993 views

  5. [Solved] Faq Link?

    By GLaDOS,
    • 2 replies
    • 1.5k views

  6. [Solved] I Locked Myself Out In Cpanel.

    By b1h,   
    • 0 replies
    • 712 views
    • b1h
    • b1h

  7. [Solved] Phishing Account

    By Snuupy,
    • 1 reply
    • 770 views

  8. [Inactive] I Dont Know Which Email Address Is Attached With My Account.

    By Hitzz,   
    • 1 reply
    • 945 views

  9. [Solved] Activate Addon Domains

    By fsps,
    • 2 replies
    • 605 views

  10. [Solved] Help: Parking Domain

    By rondownload,   
    • 2 replies
    • 860 views

  11. [Solved] Unable To Connect

    By ExtremeGaming,
    • 0 replies
    • 645 views

  12. [Solved] Delete Inactive Account: Aisoft

    By imam,
    • 1 reply
    • 508 views

  13. [Solved] Unable To Send E-Mail

    By fireman1,
    • 3 replies
    • 855 views

  14. [Solved] Dedicated Ip For Ssl

    By jcreations,
    • 5 replies
    • 740 views

  15. [Inactive] Account Error

    By 7up,
    • 1 reply
    • 561 views
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