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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,651 topics in this forum

  1. [Solved] Jsp Can't Work

    By haohiep,
    • 1 reply
    • 761 views

  2. [Solved] Heliohost.org Typo

    By Ice IT Support,
    • 1 reply
    • 744 views

  3. [Solved] What Happens With Johnny!?

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    • 1 reply
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  4. [Solved] Cant Login To Cpanel On A New Account

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    • 3 replies
    • 1.7k views

  5. [Solved] Can't Get Java Servlet Working On Johnny!

    By isabsent,
    • 2 replies
    • 999 views

  6. [Solved] Site Page Load

    By stgeorge,
    • 2 replies
    • 1k views

  7. [Solved] Cannot Connect To Server.

    By mspence,
    • 5 replies
    • 1.3k views

  8. [Solved] 404 Error 1 2

    By vicosoft,   
    • 15 replies
    • 3.4k views

  9. [Solved] Cannot Login To Cpanel - 1 Aug '12 14:45 Pdt

    By djzebbie,   
    • 2 replies
    • 1.3k views

  10. [Solved] Cant Backup Site With Ftp Disconnects After 1 Minute

    By waigy,
    • 2 replies
    • 607 views

  11. [Solved] Can't Login

    By jvesperman2014,   
    • 1 reply
    • 764 views

  12. [Solved] Unable to Login

    By bigbaer,
    • 2 replies
    • 991 views

  13. [Solved] Fraudulent Domain - Ubabengroup.com

    By Murray,
    • 0 replies
    • 699 views

  14. [Solved] Can Not Access My Domain

    By ndimserver,
    • 4 replies
    • 1k views

  15. [Solved] Area51 Accounts

    By Ice IT Support,
    • 0 replies
    • 486 views
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