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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,594 topics in this forum

  1. [Inactive]Addon Domain Problem

    By jazzik,
    • 0 replies
    • 425 views

  2. [Solved] Cpanel License

    By yt4751,   
    • 6 replies
    • 2.3k views

  3. [Solved] Can Not Access My Site

    By appfctry,   
    • 1 reply
    • 952 views

  4. [Solved] Login Failed

    By teutoburgo,
    • 3 replies
    • 1k views

  5. [Solved] Google Apps Mx Records Not Updating

    By sefrea,
    • 0 replies
    • 573 views

  6. [Solved] Problem With Mysql_connect() Function

    By chglove,   
    • 0 replies
    • 1.5k views

  7. [Solved] Need Another Shared Ip Address.

    By chglove,   
    • 0 replies
    • 1.1k views

  8. [Solved] 301 Moved Permanently.

    By djalmabright,
    • 1 reply
    • 796 views

  9. [Solved] I Can't Login My Account. "cannot Find The Username In Database."

    By Mongsangga,   
    • 1 reply
    • 1.6k views

  10. [Solved] Lost Password for Heliohost

    By bradders2125,
    • 2 replies
    • 814 views

  11. [Inactive]Java, Help

    By mperk,   
    • 1 reply
    • 1.7k views

  12. [Inactive]Problem With Character Sets

    By v4free,
    • 1 reply
    • 1.6k views

  13. [Solved] My Website Doesnt Load.

    By 100nir100,
    • 0 replies
    • 429 views

  14. [Solved] Lost My Password For Heliohost Cpanel

    By 100nir100,
    • 2 replies
    • 682 views

  15. [Solved] Can Not Login - Password Reset Not Working

    By kent,
    • 1 reply
    • 610 views
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