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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,547 topics in this forum

  1. [Solved] Problem When Resetting Password

    By Kelcey,   
    • 1 reply
    • 989 views

  2. [Solved] Request For Ssl

    By GroovyCarrot,
    • 0 replies
    • 590 views

  3. [Solved] I Cant Login To Cpanel

    By masaykh,
    • 1 reply
    • 763 views

  4. [Solved] Php/cgi Problems

    By lauxmann,   
    • 0 replies
    • 1.4k views

  5. [Solved] Can't Run Jsp On Server

    By hongphu,
    • 0 replies
    • 499 views

  6. [Solved] Problems When Remote Access Via Pc

    By Coldwin,   
    • 0 replies
    • 1.3k views

  7. [Solved] Password Reset Again

    By swarner,
    • 1 reply
    • 551 views

  8. [Solved] Parked Domain Access Problem: Playphp

    By ankurpathak,
    • 1 reply
    • 537 views

  9. [Solved] Website Has Gone, Login Name Has Disappeared Also

    By onmy6,   
    • 6 replies
    • 1.7k views

  10. [Solved] Website And Username Deleted?

    By seanm,
    • 2 replies
    • 768 views

  11. [Solved] Downtime?

    By mdrhawkeye@gmail.com,
    • 0 replies
    • 439 views

  12. [Solved] Unable To Login To Cpanel After Changing Password. 1 2

    By conor1,
    • 19 replies
    • 4.2k views

  13. [Solved] Problems Receiving & Routing Mail (johnny)

    By asherlevy,   
    • 1 reply
    • 1.8k views

  14. [Solved] Tomcat Crashed

    By andrew57,
    • 1 reply
    • 601 views

  15. [Solved] Ftp Site Unavailable, Cannot Log In

    By Advance,
    • 1 reply
    • 677 views
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