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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,269 topics in this forum

  1. Help With Migration 2

    By lisanet,
    • 6 replies
    • 978 views

  2. [SOLVED] Main Domain Leads To 403 Error

    By xtreme,
    • 3 replies
    • 1.6k views

  3. [Solved] C-Panel Problem ... Its Not Working..

    By niennasill,
    • 6 replies
    • 1.7k views

  4. Cannot Add Ftp Account

    By j2l,   
    • 11 replies
    • 1.8k views
    • j2l
    • j2l

  5. Nebwie

    By bharbet,
    • 2 replies
    • 904 views

  6. Explan To Me

    By bharbet,
    • 2 replies
    • 836 views

  7. Php Mail Sending Random Emails

    By GentleOz,
    • 3 replies
    • 1.5k views

  8. Database And Db User Creation Failing In Cpanel

    By fletch,
    • 2 replies
    • 857 views

  9. Nebwie

    By bharbet,
    • 0 replies
    • 414 views

  10. Problem With Persian (فارسی) Lang In Php

    By japapa,
    • 11 replies
    • 3k views

  11. Access Denied With Mysqlworkbench

    By imxn,   
    • 2 replies
    • 1.1k views

  12. Problem With Dns

    By charay,
    • 5 replies
    • 1.4k views

  13. Cpanel.enquete.heliohost.org 503 Service Temporarily Unavailable

    By Leyers,   
    • 0 replies
    • 1.2k views

  14. Using Phpunit (Installing With Pear?)

    By pjvleeuw,   
    • 1 reply
    • 1.5k views

  15. Filezilla Ftp Causes Brute Force Errors

    By viclou,   
    • 0 replies
    • 1.1k views
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