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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    18k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    3k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    35.1k
    posts

8,354 topics in this forum

  1. Reactivation Request

    By Guest JF_Sly,
    • 3 replies
    • 1.8k views

  2. PHP Safe Mode

    By kjusssss,
    • 3 replies
    • 861 views

  3. Request for Domain change from heliohost.org to Thirdeye7.in

    By Gopinath,
    • 4 replies
    • 884 views

  4. Cpanel logging problem

    By Mario,
    • 3 replies
    • 942 views

  5. Database access denied

    By slepit,
    • 1 reply
    • 597 views

  6. renew account: pcknowledge.heliohost.org

    By software advisor henry,
    • 3 replies
    • 1k views

  7. upload asp page from frontpage2003

    By ncbbh4u,
    • 1 reply
    • 608 views

  8. Change Main Domain

    By Pug Village,
    • 2 replies
    • 560 views

  9. 505 Internal Server Error

    By Mghz,
    • 1 reply
    • 760 views

  10. Cannot Login (because of timeout)

    By mannyk,
    • 2 replies
    • 903 views

  11. addon domain help

    By m3adm,
    • 1 reply
    • 746 views

  12. Please Delete Me

    By bsp-xcd,
    • 2 replies
    • 787 views

  13. Can't login to cpanel

    By The Undertaker,
    • 4 replies
    • 727 views

  14. Problem with embedded PHP in HTML

    By Tom_K,
    • 2 replies
    • 690 views

  15. Name Servers

    By lucky1,
    • 2 replies
    • 692 views
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