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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,169 topics in this forum

  1. Heliohost Account Error

    By sefrea,
    • 3 replies
    • 633 views
    • Guest
    • Guest

  2. [Solved] Could Not Reset The Password Of My Account

    By flywuwei,
    • 1 reply
    • 509 views
    • Guest
    • Guest

  3. [SOLVED] Account Problems!

    By andreichirtes,   
    • 11 replies
    • 2.4k views
    • Guest
    • Guest

  4. "all" Uploaded Files Remove New Lines?

    By apothem,
    • 2 replies
    • 710 views

  5. Queued Jseifert

    By jseifert263,
    • 14 replies
    • 2.4k views
    • Guest
    • Guest

  6. Can't Access Cpanel?

    By akafarmer,   
    • 3 replies
    • 2.6k views

  7. Password Reset?!

    By witchcraft,
    • 4 replies
    • 925 views

  8. Found Error In Home Page

    By anush,
    • 1 reply
    • 604 views
    • jje
    • jje

  9. Internal Server Problem.. Please Help :(

    By deodeye,   
    • 3 replies
    • 1.6k views

  10. [SOLVED] Not Able To Create Mysql Database

    By champa,   
    • 3 replies
    • 630 views

  11. Cpanel License

    By oninski,
    • 1 reply
    • 1.1k views
    • Guest
    • Guest

  12. [SOLVED] Domain Transfer Longer Than Expected

    By micafire,
    • 9 replies
    • 1.4k views
    • Guest
    • Guest

  13. Alert - Stevie Lagging

    By n30n,
    • 3 replies
    • 899 views
    • Guest
    • Guest

  14. [SOLVED] Mysql Problems: Cannot Create A New One, Old Ones Do Not Show

    By solutions,
    • 3 replies
    • 817 views
    • Guest
    • Guest

  15. Email Limits

    By solutions,   
    • 3 replies
    • 1.3k views
    • Guest
    • Guest
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