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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,612 topics in this forum

  1. HelioHost Account Queued

    By m4de_simple,
    • 6 replies
    • 1.4k views

  2. Suspended Account?

    By JpTiger,
    • 8 replies
    • 1k views

  3. Requests for domain changes 1 2 3 4 5

    By jje,
    • 65 replies
    • 15.2k views

  4. Domain problem

    By freakzone,
    • 3 replies
    • 1.2k views

  5. Suspended Account..

    By wdebsoc,
    • 5 replies
    • 825 views
    • Guest
    • Guest

  6. Access to Webmail

    By Louis,
    • 2 replies
    • 827 views

  7. MySQLdb in Python gives error

    By arjun024,
    • 7 replies
    • 1.2k views
    • Guest
    • Guest

  8. question

    By 6664dd,
    • 4 replies
    • 734 views

  9. Is my account gone?

    By lucasbytegenius,
    • 6 replies
    • 909 views

  10. My account seems to have disappeared!

    By tipper1,
    • 5 replies
    • 996 views
    • Guest
    • Guest

  11. Forgot my password and not sure my user name

    By HPLife,
    • 3 replies
    • 1.3k views

  12. Account Queued

    By Gamegoofs2,
    • 6 replies
    • 1.1k views

  13. cannot reactivate suspended account

    By Kbailey,
    • 6 replies
    • 1.5k views

  14. Going back to the Account Queued page

    By Deep Thought,
    • 9 replies
    • 2k views

  15. MX Records not updating

    By Santiago,
    • 6 replies
    • 1.8k views
    • Guest
    • Guest
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