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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,702 topics in this forum

  1. [Solved] Deploying Ror App At Heliohost: Help Needed

    By jmz,   
    • 4 replies
    • 1.4k views

  2. [Solved] Folders In The Home Directory Deleted

    By h3llb0y2012,
    • 4 replies
    • 981 views

  3. [Inactive] Java Servlet Not Getting Activated When Invoked From Jsp

    By appsjava,
    • 2 replies
    • 592 views

  4. [Solved] Domain Theft

    By goodlife,
    • 2 replies
    • 548 views

  5. [Solved] My Page Is Down..

    By Marko xD,
    • 2 replies
    • 553 views

  6. [Solved] Not Receiving Password Reset E-Mail

    By lsheen,
    • 1 reply
    • 371 views

  7. [Solved] Phishing

    By Shinryuu,
    • 0 replies
    • 758 views

  8. [Solved] How's My Site's Load Doing?

    By toxicious,
    • 11 replies
    • 1.7k views

  9. [Solved] Deploying .war File

    By rascove,
    • 2 replies
    • 415 views

  10. [Solved] Please Why Is It That Message Sent To Yahoo Return Back As Failure

    By gckarl,
    • 2 replies
    • 687 views

  11. [Solved] Ffmpeg As A New Feature

    By zeplixco,
    • 2 replies
    • 571 views

  12. [Solved] Password Reset Not Working

    By nickb,
    • 1 reply
    • 335 views

  13. [Inactive] Cpanel: Addon Domains And Subdomains Show Zero

    By Imam Indra Prayudi,
    • 1 reply
    • 825 views

  14. [Solved] Cpanel Password Will Not Reset - Cannot Access My Site!

    By woohoo,   
    • 2 replies
    • 871 views

  15. [Solved] Reached My Max Process Limit Again...

    By toxicious,
    • 2 replies
    • 924 views
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