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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,594 topics in this forum

  1. [Solved] Internal Server Error Last Hours

    By toxicious,
    • 4 replies
    • 945 views

  2. [Solved] Parked Domain Error

    By amansubhan,   
    • 2 replies
    • 893 views

  3. [Solved] Problem With Account Creation

    By dmonde,
    • 3 replies
    • 539 views

  4. [Solved] Please Cancel New Hosting Account

    By fietser,   
    • 3 replies
    • 492 views

  5. [Solved] Have Trouble Acessing Cpanel And My Site Is Down

    By jmyers12,
    • 1 reply
    • 409 views

  6. [Solved] Team Haxorsistz?

    By Pasarel,
    • 3 replies
    • 1.5k views

  7. [Solved] Heliohost Account Error - A Dns Entry Already Exists

    By Sai,
    • 1 reply
    • 454 views

  8. [Solved] Problem With Parking Domain

    By havaye_taze,
    • 2 replies
    • 541 views

  9. [Solved] Php Mail Troubles

    By Pol,
    • 12 replies
    • 1.6k views
    • Pol
    • Pol

  10. [Solved] Addon Domains 0/0, Can't Add Domain!

    By infoharv,
    • 4 replies
    • 628 views

  11. [Solved] Dedicated Ip

    By pdfs30,   
    • 5 replies
    • 759 views

  12. [Solved] Lost Cpanel Password

    By croton,
    • 1 reply
    • 422 views

  13. [Solved] Mysql Server Has Been Offline For At Least 7 Hours

    By gacanepa,   
    • 2 replies
    • 730 views

  14. [Solved] Problem Uploading Files, Access Denied Via Cpanel, While Not In Ftp

    By D351GN,
    • 7 replies
    • 1.4k views

  15. [Solved] Email Smtp Error, Can't Send Email.

    By donnnie,
    • 2 replies
    • 956 views
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