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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,838 topics in this forum

  1. [Inactive] How can I point my domain to Heliohost.org?

    By indiaweb,
    • 3 replies
    • 970 views

  2. [Inactive] Ftps (Ftp + Tls)

    By mazix,   
    • 9 replies
    • 1.6k views

  3. [Solved] Website And Cpanel Seems Dead

    By slocum,
    • 4 replies
    • 895 views

  4. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 463 views

  5. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 473 views

  6. [Solved] There Was A Problem Creating The Sub-Domain!

    By trong,
    • 4 replies
    • 5.7k views

  7. [Solved] Forgot Username

    By fbsocial,
    • 2 replies
    • 608 views

  8. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 434 views

  9. [Solved] Pls Close: Meghyo

    By Megh Parikh,   
    • 1 reply
    • 983 views

  10. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 479 views

  11. [Solved] Help Me In Webmail

    By efxi,
    • 2 replies
    • 635 views

  12. [Solved] Please Drop All Databases

    By WebHelper,
    • 0 replies
    • 405 views

  13. [Inactive] War To Deploy

    By deyi,
    • 4 replies
    • 815 views

  14. [Solved] Cant Log In To Cpanel Reset Password Not Working

    By AfarZ,
    • 1 reply
    • 490 views

  15. [Solved] Php Mail() Stevie

    By ExtremeGaming,
    • 2 replies
    • 1.1k views
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