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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,348 topics in this forum

  1. [Solved] Cannot Log Into Cpanel, Server Not Licensed Error

    By awizard,
    • 1 reply
    • 597 views

  2. [Inactive] Unable To Reset Password

    By erikg86,   
    • 4 replies
    • 1k views

  3. [Solved] Add-On Domain Issue

    By MarcoM,   
    • 5 replies
    • 835 views

  4. [Solved] Reset Password

    By lisanet,
    • 1 reply
    • 787 views

  5. [Solved] Dns Issues 1 2 3

    By Shinryuu,   
    • 44 replies
    • 8.2k views

  6. [Solved] Domain Change Scripts Not Working.

    By leandrinhomayer,
    • 5 replies
    • 1.4k views

  7. [Solved] Addon Domain

    By ExtremeGaming,
    • 2 replies
    • 569 views

  8. [Solved] Cannot Login To Cpanel: Server Not Found

    By beckyang,
    • 1 reply
    • 672 views

  9. [Solved] Parking A Domain

    By rondownload,   
    • 3 replies
    • 1k views

  10. [Solved] 0/0 Parked Domain

    By dmonde,
    • 1 reply
    • 369 views

  11. [Solved] Receiving Emails About Smf Not Connecting To The Database

    By Nimb,
    • 1 reply
    • 560 views

  12. [Solved] Where My Database?

    By irgi,
    • 1 reply
    • 558 views

  13. [Solved] Upload Issues

    By ExtremeGaming,
    • 2 replies
    • 634 views

  14. [Solved] Stevie Running Out Of Space

    By anush,
    • 1 reply
    • 624 views

  15. [Solved] Php Mail() Function Doesn't Work

    By FabianK,   
    • 8 replies
    • 2.7k views
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