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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,612 topics in this forum

  1. [SOLVED] Can't access CPanel

    By vol7ron,
    • 2 replies
    • 866 views
    • jje
    • jje

  2. [SOLVED] 503 Service Unavailable in cPanel editor

    By Nathan Johnson,
    • 6 replies
    • 2.4k views

  3. can I point my subdomain to a forum I setup in heliohost?

    By mike.zhang11,
    • 3 replies
    • 860 views

  4. [SOLVED] Requesting....

    By lisanet,
    • 9 replies
    • 1.4k views

  5. [SOLVED] Session Error in phpPGAdmin

    By persefon,
    • 3 replies
    • 1.4k views

  6. web.py

    By torels2,
    • 8 replies
    • 1.2k views
    • Guest
    • Guest

  7. [SOLVED] PHP Session Issue: /tmp full?

    By Nicolas Papin,
    • 11 replies
    • 1.9k views

  8. Site in Internal Server Error at many days

    By bluepart,
    • 2 replies
    • 632 views

  9. [SOLVED] All my hosting account hosted in stevie's hosting has occured an error.

    By mobile marketz,
    • 6 replies
    • 1.5k views

  10. [SOLVED] MySQL problem

    By ECE KLU,
    • 5 replies
    • 1.1k views

  11. Queued: bryce

    By bryce,
    • 12 replies
    • 1.1k views
    • Guest
    • Guest

  12. [SOLVED] Internal SQL error at my forum pages

    By amini,
    • 6 replies
    • 4.5k views

  13. [SOLVED] No space left on device (28)

    By NightHawk,
    • 3 replies
    • 712 views

  14. [SOLVED] Please help cancel the deletion....

    By 18338,
    • 5 replies
    • 1.1k views

  15. cPanel DNS Setting error? (DNS Reset Needed)

    By ExpoFrontier,
    • 1 reply
    • 907 views
    • jje
    • jje
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