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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,977 topics in this forum

  1. [Solved] Maximum Connections Mysql

    By toxicious,
    • 4 replies
    • 710 views

  2. [Solved] Queued Page On Addon Domain

    By dfanz0r,
    • 1 reply
    • 529 views

  3. [Inactive] Unable To Create Ruby On Rails Application

    By Brandon Green,
    • 1 reply
    • 1.1k views

  4. [Solved] Phpmyadmin Login Problem

    By niennasill,   
    • 0 replies
    • 668 views

  5. [Solved] Ssl On Own Domain

    By ethanh,   
    • 2 replies
    • 700 views

  6. [Solved] Problems With Addon Domain

    By Brandon Green,
    • 1 reply
    • 568 views

  7. [Solved] Park Domain Problem

    By amirishere,   
    • 1 reply
    • 617 views

  8. [Solved] Completely Reset Smwcsystembackup.heliohost.org

    By Jimbo1qaz,   
    • 1 reply
    • 1.2k views

  9. [Solved] Keep Getting 500 Errors On Stevie

    By ethanh,   
    • 1 reply
    • 690 views

  10. [Inactive] Unable To Login To Cpanel

    By downp,
    • 5 replies
    • 1.2k views

  11. [Solved] Redirect Problem

    By mstratford,
    • 4 replies
    • 1.6k views

  12. [Solved] Domain Type Change

    By 7thsage,
    • 2 replies
    • 816 views

  13. [Inactive] Session Error In Phppgadmin

    By voley,   
    • 1 reply
    • 1.2k views

  14. [Closed] Addon Domain Issues 1 2 3 4 43

    By Ashoat,
    • 635 replies
    • 127k views

  15. [Solved] Reset Passwrd Not Found

    By jhg,   
    • 2 replies
    • 1.5k views
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