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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,612 topics in this forum

  1. Username Not In Database?

    By PenTester,
    • 1 reply
    • 1k views

  2. Some Images Have A "503 Service Unavailable" Error But When I Refresh Another One Has It...

    By Nathan Johnson,
    • 11 replies
    • 1.6k views

  3. Never Got A Password Reset Email

    By MALDATA2,
    • 3 replies
    • 395 views
    • Guest
    • Guest

  4. Apache Question

    By DmC,
    • 1 reply
    • 386 views
    • Guest
    • Guest

  5. Problem With Java:hvas89

    By hvas89,
    • 2 replies
    • 769 views

  6. Prevent Deletion Due To Inactivity

    By Helio_Guest,   
    • 1 reply
    • 718 views

  7. [SOLVED] Http Status 404 1 2

    By guard163,   
    • 16 replies
    • 2.9k views

  8. Dedicated IP Request

    By hdhdhd,
    • 1 reply
    • 604 views

  9. Problem Adding A Parked Domain

    By appsv,   
    • 2 replies
    • 1.1k views

  10. [SOLVED] Cannot Log In From Heliohost.org

    By tmercswims,
    • 3 replies
    • 1.1k views

  11. 500 Internal Server Error

    By DevMcLin,
    • 5 replies
    • 1.1k views

  12. 500 Error With Ftp

    By Ice IT Support,
    • 2 replies
    • 1.3k views

  13. Creating Subdomains + Cloudflare

    By sparta,
    • 1 reply
    • 921 views

  14. Domain - remove it from httpd.conf

    By alirezadj,
    • 1 reply
    • 844 views

  15. Python and Perl did not work (Internal Server Errror)

    By fishhead,
    • 5 replies
    • 1.2k views
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