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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,457 topics in this forum

  1. [Solved] Cannot Send Or Receive Mail

    By jbirdweb,   
    • 1 reply
    • 819 views

  2. [Solved] Virus Detected

    By ExtremeGaming,
    • 0 replies
    • 720 views

  3. [Solved] Cpanel License Activiation

    By nhalan,   
    • 0 replies
    • 622 views

  4. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 373 views

  5. [Solved] 216.218.192.170 Is Blocked In China?

    By tehon,
    • 2 replies
    • 424 views

  6. [Solved] Can't Add Addon Domain

    By crthell,   
    • 2 replies
    • 1.5k views

  7. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 359 views

  8. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 367 views

  9. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 347 views

  10. [Solved] Legitimate Mails Sent From My Domain Are Marked As Spam By Gmail :/

    By yami,   
    • 3 replies
    • 848 views

  11. [Inactive] Drupal Installation Issue

    By tromble,
    • 2 replies
    • 439 views

  12. [Solved] Postgresql Server Offline?

    By Techcowboy77,   
    • 2 replies
    • 1.3k views

  13. [Solved] Install Gem With Specific Version - Ruby On Rails

    By anonymousxxx,
    • 5 replies
    • 1.3k views

  14. [Solved] Failing To Register

    By torels2,
    • 2 replies
    • 669 views

  15. [Solved] Changing Domain Name - Unchanged After 4 Days

    By diabolicfreak,
    • 3 replies
    • 584 views
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