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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,191 topics in this forum

  1. [Solved] Cannot Login To Access Apache Logs (Home Directory Not Available)

    By garipipok,   
    • 1 reply
    • 1.2k views

  2. [Solved] Problems With Phpmyadmin

    By ExtremeGaming,
    • 2 replies
    • 831 views

  3. [Solved] Deploying .war File

    By shaiws,   
    • 1 reply
    • 920 views

  4. [Inactive] Multiple Accounts

    By Jonny,
    • 2 replies
    • 577 views

  5. [Solved] Connection Problems - Wordpress

    By biasaf,
    • 14 replies
    • 1.3k views

  6. [Solved] Upload_Max_Filesize & Php.ini

    By grb,
    • 2 replies
    • 467 views

  7. [Solved] Cannot Access Cpanel

    By softlab,
    • 5 replies
    • 536 views

  8. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 288 views

  9. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 288 views

  10. [Solved] Account Move Request (Deletion Not Working So Can't Do It Myself)

    By Dodo55,
    • 1 reply
    • 264 views

  11. [Solved] Remote Mysql Connection Problem

    By dt340a,   
    • 3 replies
    • 1.3k views

  12. [Inactive] Dedicated IP Purchase

    By tromble,
    • 5 replies
    • 463 views

  13. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 311 views

  14. [Solved] Not Receiving Emails - Domain Name Shared With Another User (?)

    By knut,
    • 2 replies
    • 670 views

  15. [Inactive] I Have A Problem I Can `t Add The Domain

    By dedal,   
    • 1 reply
    • 282 views
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