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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,128 topics in this forum

  1. [Solved] Problem File Manager Virus Detected! Error

    By zodiaco,
    • 3 replies
    • 551 views

  2. [Solved] Emails From Stevie To Hotmail Refused

    By r0nmlt,
    • 3 replies
    • 577 views

  3. [Solved] New Account Same Problem

    By richardm,
    • 6 replies
    • 509 views

  4. [Solved] Cpanel License Expired

    By Shinryuu,
    • 1 reply
    • 778 views

  5. [Solved] Request For Deploy

    By softlab,
    • 4 replies
    • 486 views

  6. [Solved] Stevie Mysql "failed"

    By alex4108,
    • 1 reply
    • 338 views

  7. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 304 views

  8. [Solved] Login Attempt Failed!

    By richardm,
    • 10 replies
    • 1.4k views

  9. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 310 views

  10. [Inactive] Error 500 On Johnny + No Panel Access

    By ezugaru,
    • 14 replies
    • 1k views

  11. [Solved] Invalid Login At Heliohost

    By Ausoir,   
    • 5 replies
    • 2.4k views

  12. [Solved] Suspended: Dante

    By dante,
    • 3 replies
    • 449 views

  13. [Solved] Deploying Ror App At Heliohost: Help Needed

    By jmz,   
    • 4 replies
    • 1.1k views

  14. [Solved] Folders In The Home Directory Deleted

    By h3llb0y2012,
    • 4 replies
    • 772 views

  15. [Inactive] Java Servlet Not Getting Activated When Invoked From Jsp

    By appsjava,
    • 2 replies
    • 403 views
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