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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,979 topics in this forum

  1. [Inactive] Error Whilst Sending Mail (Smtp Error 451)

    By baxter,
    • 1 reply
    • 485 views

  2. [Solved] Cannot Reset Cpanel Password

    By tarunsitlani,   
    • 12 replies
    • 1.1k views

  3. [Inactive] Can't Acces To Cp, Is My Acc Suspended?

    By idegen,   
    • 1 reply
    • 864 views

  4. [Solved] Cannot Access Cpanel

    By Retro,
    • 2 replies
    • 447 views

  5. [Solved] Internal Error For 1 Hour

    By toxicious,
    • 2 replies
    • 667 views

  6. [Inactive] Is My Account Active

    By elxier,   
    • 2 replies
    • 741 views

  7. [Solved] 500 Internal Server Error (Asp.net)

    By vellerefond,
    • 1 reply
    • 431 views

  8. [Solved] Different Ftp Server

    By izeln,
    • 3 replies
    • 480 views

  9. [Solved] Changing Domain Name Unchanged 2 Weeks So Far

    By mandytw,   
    • 5 replies
    • 1.1k views

  10. [Solved] Domain Issue

    By djkhatib,
    • 3 replies
    • 548 views

  11. [Solved] Second Account Request (I Need Mono)

    By UlTysoft,
    • 1 reply
    • 483 views

  12. [Solved] Problem Resetting Cpanel Password

    By spabst,
    • 5 replies
    • 819 views

  13. [Solved] Problem With Java Servlets

    By guardmed,   
    • 8 replies
    • 1.8k views

  14. [Solved] Addon Ftp Doesn't Work

    By Jimbo1qaz,   
    • 2 replies
    • 1.1k views

  15. [Solved] 500 Internal Server Error

    By amanj,   
    • 1 reply
    • 958 views
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