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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,736 topics in this forum

  1. [Solved] Error With Rails App

    By ieee-usf,
    • 5 replies
    • 491 views

  2. [Solved] Own By Another User

    By bugoy,   
    • 3 replies
    • 723 views

  3. [Solved] Unable To Connect To Server

    By zkb.lt,
    • 12 replies
    • 1.4k views

  4. [Solved] Domain Error 1 2

    By bugoy,   
    • 15 replies
    • 5.2k views

  5. [Inactive] Cpanel

    By coltrane,   
    • 4 replies
    • 4.4k views

  6. [Solved] Johnny Cpanel Timeouts And Slowness 1 2

    By lillysaf,   
    • 25 replies
    • 3.9k views

  7. [Inactive] I Want To Delete My Account In Heliohost.org. But It Says Could Not Find That Account In The Database, Or It Is Not Listed As Active.

    By jeecare,   
    • 3 replies
    • 1.3k views

  8. [Solved] A Dns Entry Already Exists

    By panchazo,
    • 2 replies
    • 473 views

  9. [Solved] Stevie Cpanel Webmail Certificate Expired

    By hrethel,   
    • 3 replies
    • 1k views

  10. [Solved] Changing Of Domain Name

    By basu,   
    • 6 replies
    • 905 views

  11. [Solved] Using Ftp And Phpmyadmin Brings The Sites Down

    By stgeorge,   
    • 2 replies
    • 1.6k views

  12. [Inactive] Help To Get Hotmail Domains Working

    By jefry352,
    • 3 replies
    • 463 views

  13. [Solved] A Move Gone Terribly Wrong

    By burnedtoast,
    • 3 replies
    • 789 views

  14. [Solved] Queue And Can't Reset Password

    By cpov,
    • 3 replies
    • 471 views

  15. [Inactive] Account Locked:gnowly

    By trollworkout,   
    • 1 reply
    • 1.2k views
    • cl58
    • cl58
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