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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9962 topics in this forum

  1. [Solved] Upgrading Cpanel Suggestions

    By paladox2014,
    • 1 reply
    • 649 views

  2. [Solved] Mysql Not Working

    By sankache,   
    • 2 replies
    • 876 views

  3. [Solved] Mysql Db Restore/fix

    By khushmi,
    • 1 reply
    • 724 views

  4. [Solved] Can You Please Make The Taken *.heliohost.org Subdomain Available Again?

    By 5ervant,   
    • 5 replies
    • 2.5k views

  5. [Solved] Mysql Remote Database Offline

    By paladox2014,
    • 2 replies
    • 717 views

  6. Xcache Not Detected On Johnny

    By paladox2014,
    • 2 replies
    • 916 views

  7. [Solved] Stevie Phpmyadmin Problem

    By Dule,   
    • 1 reply
    • 884 views

  8. [Solved] Reset Password Not Working

    By ajaydevs,   
    • 9 replies
    • 3.1k views

  9. [Solved] Can I Have Two Subdomains Under The Domain Heliohost.org ?

    By 5ervant,   
    • 3 replies
    • 2.3k views

  10. [Solved] Stylesheet Not Loading (403 Forbidden)

    By Vordar,
    • 1 reply
    • 745 views

  11. [Solved] Php 5.6

    By metaflox,
    • 1 reply
    • 513 views

  12. [Solved] Configuring Mail On Thunderbird 38

    By instilledbee,   
    • 1 reply
    • 2.1k views

  13. [Solved] Switch Theme Option Is Showing On Stevie Cpanel

    By paladox2014,
    • 1 reply
    • 682 views

  14. [Solved] Adress Of Heliohost"s Mysql Host Server

    By piotrekn,
    • 1 reply
    • 1.2k views

  15. [Solved] Is There A Problem With Your Ftp?

    By 5ervant,   
    • 1 reply
    • 2.2k views
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