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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,612 topics in this forum

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    By spikesp,
    • 4 replies
    • 711 views

  2. [Solved] Addon Domain "partially Added"

    By wolstech,
    • 6 replies
    • 630 views

  3. [Inactive] Can't Reset My Password

    By enz54,
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  4. [Solved] Delete Account Request

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  5. [Solved] Lost Password For Heliohost Cpanel

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    • 3 replies
    • 402 views

  6. [Solved] Php Mail() To Own Domain

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    • Pan
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  7. [Solved] Softaculous Error Installing Moodle

    By zoso1976,   
    • 2 replies
    • 2.3k views

  8. [Solved] Johnny Login

    By qqzhang,
    • 2 replies
    • 824 views

  9. [Solved] Back Up Files On Johnny

    By uprit,
    • 3 replies
    • 914 views

  10. [Solved] Recover Files

    By fae,   
    • 2 replies
    • 832 views

  11. [Solved] Johnny Problems And Downtime

    By asherlevy,   
    • 13 replies
    • 2.9k views

  12. [Solved] Manually Delete File Please

    By ExtremeGaming,
    • 6 replies
    • 985 views

  13. [Solved] Keep My Account On Johnny Buy Give Me A Backup.

    By amirishere,
    • 13 replies
    • 1.3k views

  14. [Solved] File Backups And Account Deletion On Johny To Recreate On Stevie

    By infantex,
    • 7 replies
    • 706 views

  15. [Solved] Backup And Deletion Request

    By affestat,
    • 1 reply
    • 243 views
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