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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,978 topics in this forum

  1. [Solved] Resetting My Password After Creating An Account To Make My Login Attempt Succeed

    By mbdungo,   
    • 2 replies
    • 1.4k views

  2. [Solved] Running A Ssh

    By edwardthefma,
    • 9 replies
    • 846 views

  3. [Inactive] Request To Have The .war File Deployed By Creating A New Topic In Customer Service

    By deyi,
    • 1 reply
    • 407 views

  4. [Solved] Addon Domain Not Working

    By xichael,
    • 0 replies
    • 262 views

  5. [Solved] Ajax Error When Adding A New Folder On The Document Root Of An Addon Domain

    By mbdungo,   
    • 8 replies
    • 2.1k views

  6. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 267 views

  7. [Solved] Problem Accessing Subdirectories

    By wr121a,
    • 2 replies
    • 660 views

  8. [Solved] Johnny --> Stevie

    By To175,   
    • 1 reply
    • 587 views

  9. [Solved] Request For Deploy

    By tristan3,
    • 2 replies
    • 359 views

  10. [Solved] Can't Log Into Ccpanel: Blued

    By BlueD,   
    • 6 replies
    • 525 views

  11. [Solved] Cant Reset Password: Cyber778

    By cyber778,   
    • 2 replies
    • 384 views

  12. [Solved] Get Tomcat Control Panel

    By deyi,
    • 1 reply
    • 417 views

  13. [Solved] Ip Banned Of Cpanel

    By mizugola,
    • 0 replies
    • 214 views

  14. [Solved] Outgoing Mail Server

    By Guest Tallus,   
    • 3 replies
    • 1.2k views

  15. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 324 views
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