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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,888 topics in this forum

  1. [Solved] Please Delete My Account

    By razorjetin,
    • 1 reply
    • 438 views

  2. [Solved] Please Delete My Account

    By popotnica,
    • 1 reply
    • 344 views

  3. [Solved] Subdomain Created, Instead Of Adding A New Domain

    By mbdungo,   
    • 7 replies
    • 2.1k views

  4. [Solved] Ssl

    By ammarnet,
    • 1 reply
    • 273 views

  5. [Solved] I Would Like To Have 1 Account On Stevie And 1 On Johnny

    By mbdungo,   
    • 1 reply
    • 1.2k views

  6. [Solved] Request To Change Email

    By Asm,
    • 1 reply
    • 232 views

  7. [Solved] Not Inerpreting Java Jsp Files

    By blackhawk1990,
    • 1 reply
    • 279 views

  8. [Solved] Cannot Access Cpanel Or Ftp

    By aulc1344,
    • 0 replies
    • 366 views

  9. [Solved] Unable To Neither Login Nor Recover Password

    By mgorny,
    • 3 replies
    • 465 views

  10. [Solved] Could Not Install My Ssl Certificate From Godaddy (Purchased Static Ip)

    By hrce2,   
    • 5 replies
    • 971 views

  11. [Solved] Could Not Parked My Domain On Heliohost

    By ghosrt,
    • 1 reply
    • 287 views

  12. [Solved] Heliohost Account Error

    By FFenixW0rks,
    • 1 reply
    • 238 views

  13. [Solved] Cpanel Cannot Login

    By black.wolf,
    • 2 replies
    • 745 views

  14. [Solved] Ip Whitelist

    By DiGiTaL-CORE,
    • 2 replies
    • 372 views

  15. [Inactive] Stevie Ssl Account Creation Queue

    By fbpanel,   
    • 1 reply
    • 538 views
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