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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,196 topics in this forum

  1. Update Mysql And Php

    By paladox2014,
    • 2 replies
    • 334 views

  2. [Solved] Error: Error Displaying The Error Page

    By ccwu,
    • 10 replies
    • 1.5k views

  3. [Solved] 500 Internal Server Error:mdiary

    By mdiary,   
    • 1 reply
    • 733 views
    • jje
    • jje

  4. [Solved] Firewall On Steive Blocking Me?

    By Tarzan,
    • 5 replies
    • 872 views

  5. [Solved] Roundcube Webmail

    By mazix,
    • 2 replies
    • 584 views

  6. Error When Installing Joomla Using Softaculous

    By tig_ltsm,   
    • 1 reply
    • 866 views

  7. [Solved] Error -1 From Storage Engine

    By spxtools,
    • 3 replies
    • 453 views

  8. Cannot Reset Cpanel Password

    By builderb,   
    • 1 reply
    • 1.2k views

  9. Account Queued

    By khaox,   
    • 6 replies
    • 1.5k views
    • jje
    • jje

  10. Stevie Cpanel Down

    By heycm,   
    • 1 reply
    • 3.3k views
    • jje
    • jje

  11. [Solved] Joomla Installation Error

    By gnlu,
    • 0 replies
    • 226 views

  12. [Solved] Website Activated On Mobile Only

    By manzeri,
    • 1 reply
    • 712 views
    • jje
    • jje

  13. [Solved] Dns Entry Already Exists?

    By PavilionVI,
    • 1 reply
    • 296 views

  14. [Solved] Website Not Activated

    By manzeri,
    • 1 reply
    • 729 views
    • jje
    • jje

  15. Account Recovery

    By navneet3c,
    • 1 reply
    • 741 views
    • jje
    • jje
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