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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.


Support FAQ [READ THIS FIRST]

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts
  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts
  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,513 topics in this forum

  1. Manual Password Reset

    • 4 replies
    • 928 views
  2. Mail Issue

    • 0 replies
    • 523 views
    • 0 replies
    • 461 views
  3. Problem With Databases.

    • 0 replies
    • 354 views
    • 2 replies
    • 1.4k views
  4. Mail Delivery & Reverse Dns Issue

    • 1 reply
    • 1.2k views
    • 1 reply
    • 949 views
  5. 500 Error Response

    • 2 replies
    • 1.3k views
  6. Dns Problem?

    • 3 replies
    • 995 views
    • 0 replies
    • 378 views
    • 4 replies
    • 1.4k views
    • 2 replies
    • 800 views
  7. 500 Error

    • 9 replies
    • 1.3k views
  8. Added Cname Not Working

    • 0 replies
    • 359 views
    • 3 replies
    • 692 views
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