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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,737 topics in this forum

  1. [Solved] Request For Deploy

    By softlab,
    • 1 reply
    • 448 views

  2. [Solved] Request For Second Account: Baypark

    By bayparkm,
    • 1 reply
    • 473 views

  3. [Solved] Domain Owned By Another User

    By doku,
    • 1 reply
    • 196 views

  4. [Solved] Can't Add Parked Domain

    By bcsadmin,
    • 5 replies
    • 351 views

  5. [Solved] Request For Second Account: Wolstech

    By wolstech,
    • 7 replies
    • 514 views

  6. [Solved] Unable To Log Into Cpanel

    By Immacio,
    • 8 replies
    • 671 views

  7. [Inactive] Django-Website Error

    By n2d07013,   
    • 1 reply
    • 688 views

  8. [Solved] Domain Doesn't Change

    By c11dev,
    • 2 replies
    • 659 views

  9. [Solved] Three Accounts Accessed From Same Ip

    By Advance,   
    • 5 replies
    • 524 views

  10. [Solved] Asp.net Not Working With Mysql After Publishing To Heliohost 1 2

    By isitpossible,   
    • 19 replies
    • 3.5k views

  11. [Solved] 404 Not Found (Defaultwebpage.cgi)

    By Nomak,
    • 6 replies
    • 807 views

  12. [Solved] Website Damaged

    By Crystala,
    • 3 replies
    • 394 views

  13. [Solved] Can Not Login To The Cpanel

    By kukugo,
    • 1 reply
    • 543 views

  14. [Solved] Binding Dns

    By sisav,   
    • 1 reply
    • 4.3k views

  15. [Solved] Account No Longer Accessable

    By mecatl,
    • 4 replies
    • 294 views
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