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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,129 topics in this forum

  1. [Solved] Switching From Johnny To Stevie

    By advcvc,
    • 1 reply
    • 319 views

  2. [Solved] User Over Quota

    By Gamegoofs2,
    • 0 replies
    • 249 views

  3. [Inactive] Server Flooded With Core Dumps

    By robev,   
    • 5 replies
    • 1.6k views

  4. [Solved] Site Down

    By TalanCaine,
    • 3 replies
    • 551 views

  5. [Inactive] Reset Password

    By GladeDigitalMedia,
    • 1 reply
    • 426 views

  6. [Solved] Request Please Provide Me Cpu Usage Detail

    By javaguru,
    • 2 replies
    • 678 views

  7. [Solved] Pre Signup Ftp Question

    By Matt.j5b,
    • 10 replies
    • 760 views

  8. [Solved] Dns Problem With B2Scs

    By notallowed,
    • 1 reply
    • 493 views

  9. [Solved] Transfer Of Dedicated Ip Address

    By GroovyCarrot,
    • 4 replies
    • 917 views

  10. [Solved] Data Into Another Account

    By PLMasterSSB,   
    • 6 replies
    • 883 views

  11. [Solved] Why My War Won't Work On Your Server 1 2

    By lani1234,
    • 23 replies
    • 3.2k views

  12. [Solved] Request For Main Domain Name Change

    By ramensoup,
    • 4 replies
    • 528 views

  13. [Solved] Server Unlicensed

    By Guest orb123,
    • 1 reply
    • 284 views

  14. [Solved] Request For War File To Be Deployed

    By lani1234,
    • 1 reply
    • 545 views

  15. [Solved] Request For War File To Be Deployed

    By lani1234,
    • 1 reply
    • 730 views
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