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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,789 topics in this forum

  1. Ssl Activate

    By jehurodrig,
    • 1 reply
    • 857 views

  2. [Solved] How To Change My Username?

    By KirTolm,
    • 2 replies
    • 845 views

  3. [Solved] Forgot Password And Confirmation Code Does Not Work

    By pyepez,   
    • 4 replies
    • 2k views

  4. [Solved] Dns Record Already Exists

    By stcyrly,   
    • 4 replies
    • 1.4k views

  5. [Solved] Cpanel Password Error

    By KGIII,   
    • 9 replies
    • 2.3k views

  6. [Solved] Shell Access Contect Support

    By Kakarot,
    • 1 reply
    • 696 views

  7. [Solved] I Can't Log To Phpmyadmin

    By euler45,
    • 9 replies
    • 1.4k views

  8. [Solved] Invalid Login To Cpanel

    By amitseth,
    • 1 reply
    • 705 views

  9. Hstore Request

    By esusanto,   
    • 1 reply
    • 894 views

  10. [Solved] Internal Server Error For Php

    By susy79,   
    • 2 replies
    • 1.6k views

  11. [Solved] My Site's Gone Bananas

    By Vordar,
    • 2 replies
    • 791 views

  12. [Solved] Main Domain Change Issues

    By war,
    • 7 replies
    • 1.5k views

  13. [Solved]Website Randomly Went "err_Name_Resolution_Failed"

    By vocreate,
    • 1 reply
    • 1k views

  14. [Solved] Question About Stevie Maintenance

    By paladox2014,
    • 2 replies
    • 810 views

  15. [Solved] Parked Domain Not Working, Points To Helionet.org

    By joann,
    • 1 reply
    • 733 views
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