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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,129 topics in this forum

  1. [Solved] Your Hosting Account At Heliohost Has Encountered An Error During Installation

    By c3ltd,   
    • 3 replies
    • 637 views

  2. [Solved] Would It Be Possible To Have Rethinkdb Installed On My Server?

    By uhurgo,   
    • 1 reply
    • 895 views

  3. 403 Error On Simple Page Load

    By amirishere,   
    • 4 replies
    • 2k views

  4. Suspended - Can't Login

    By Andysebb,
    • 1 reply
    • 540 views

  5. Issues With Roundcube Webmail.

    By dboudrar,   
    • 2 replies
    • 1.3k views

  6. Can't Access Website At All!

    By johnramo,   
    • 1 reply
    • 915 views

  7. Unable To Login Anymore

    By logika,
    • 1 reply
    • 534 views

  8. What Happened To My Site, It's Showing "http Status 404 - /" ?

    By mbdungo,   
    • 3 replies
    • 1.5k views

  9. [Solved] Internal Server Error

    By mazyoga,
    • 1 reply
    • 235 views

  10. [Solved] Cannot Use Ftp, Webdisk, Web

    By juzare,
    • 1 reply
    • 300 views

  11. [Solved] Trouble Logging In To Cpanel On Stevie

    By fsps,
    • 2 replies
    • 967 views

  12. [Solved] 404 Not Found

    By djsenter,
    • 1 reply
    • 684 views

  13. Login Problem 1 2

    By dogsbody,
    • 17 replies
    • 5.5k views

  14. Internet Server Error Message Everytime.

    By lionking,
    • 1 reply
    • 293 views

  15. Question

    By djsenter,
    • 1 reply
    • 647 views
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