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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,656 topics in this forum

  1. [Solved] Error Establishing Database Connection

    By onsen,   
    • 2 replies
    • 1k views

  2. Johny Server, Mysql, Can't Add User

    By UsernameAK,   
    • 1 reply
    • 1.1k views

  3. My Sql Down

    By DAKSH101,
    • 0 replies
    • 456 views

  4. [Solved] Delete My Account

    By allmovie,
    • 2 replies
    • 798 views

  5. Phpmyadmin Error

    By pawan88,
    • 6 replies
    • 1.4k views

  6. Database Recovery

    By Flutts,
    • 1 reply
    • 468 views

  7. 500 Internal Server Error

    By okcancel,   
    • 1 reply
    • 1.6k views

  8. Internal Server Error

    By bdistler,
    • 2 replies
    • 570 views

  9. [Solved] Blocked by Firewall?

    By ATTO,
    • 5 replies
    • 1k views

  10. Heliohost Free Webspace Reset Request

    By andreema,
    • 0 replies
    • 432 views

  11. [Solved] Cannot Change Primary Domain To Jimbo1Qaz.ro.lt (Script)

    By Jimbo1qaz,
    • 3 replies
    • 881 views

  12. Domain Change

    By Reuel,   
    • 0 replies
    • 1.2k views

  13. [Solved] Created An Account 5 Days Ago But Still Not Visible As Website

    By apepper,
    • 2 replies
    • 583 views

  14. My Database Mysql Not Working

    By jazons,   
    • 1 reply
    • 979 views

  15. [Solved] Unable To Access Site And Cpanel (Timeout)

    By farbin,   
    • 5 replies
    • 1.3k views
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