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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,202 topics in this forum

  1. [Solved] Mysql Db Restore/fix

    By khushmi,
    • 1 reply
    • 549 views

  2. [Solved] Mysql Not Working

    By sankache,   
    • 2 replies
    • 637 views

  3. [Solved] Mysql Database Not Connecting

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    • 6 replies
    • 1.6k views

  4. [Solved] Database And Phpadmin No Connection

    By bonusmuzik,
    • 11 replies
    • 3.4k views
    • lafl
    • lafl

  5. [Solved] Mysql Remote Database Offline

    By paladox2014,
    • 2 replies
    • 480 views

  6. [Solved] Can I Have Two Subdomains Under The Domain Heliohost.org ?

    By 5ervant,   
    • 3 replies
    • 2k views

  7. [Solved] Is There A Problem With Your Ftp?

    By 5ervant,   
    • 1 reply
    • 1.9k views

  8. [Solved] Switch Theme Option Is Showing On Stevie Cpanel

    By paladox2014,
    • 1 reply
    • 495 views

  9. [Solved] Stylesheet Not Loading (403 Forbidden)

    By Vordar,
    • 1 reply
    • 517 views

  10. [Solved] Php 5.6

    By metaflox,
    • 1 reply
    • 346 views

  11. [Solved] Configuring Mail On Thunderbird 38

    By instilledbee,   
    • 1 reply
    • 1.8k views

  12. [Solved] Connection Problem With Website

    By trinucc,
    • 4 replies
    • 780 views

  13. [Solved] Adress Of Heliohost"s Mysql Host Server

    By piotrekn,
    • 1 reply
    • 945 views

  14. [Solved] Phpadmin Still Not Working

    By StefaanC,   
    • 2 replies
    • 814 views

  15. Invisible Databases And Unable To Connect To Phpmyadmin; I Didn't Save A Backup

    By chesnutcase,   
    • 3 replies
    • 464 views
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