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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,129 topics in this forum

  1. Error 500 Internal Server Error On Pressidscholars.ga

    By pressid3,
    • 2 replies
    • 411 views

  2. Change Addon Domain's Ftp Password

    By Olego2,   
    • 1 reply
    • 1.2k views

  3. My Website Wont Load

    By edox,   
    • 0 replies
    • 901 views

  4. Heliohost.org Is Down

    By kieranlee91,
    • 7 replies
    • 772 views

  5. Not Able To Send Or Receive Email

    By classyglitters,
    • 2 replies
    • 458 views

  6. 10 Hour Delay To Squirrelmail

    By mariusm98,
    • 0 replies
    • 465 views

  7. Add Aliases To Stevie

    By paladox2014,
    • 0 replies
    • 249 views

  8. Very Unstable Mysql Connection

    By Eino,   
    • 0 replies
    • 457 views

  9. My Ip In The Great Firewall.please Help Me!

    By mfzy,
    • 2 replies
    • 367 views

  10. [Solved] Can't Register In Any Of The Servers.

    By keokijem,
    • 5 replies
    • 906 views

  11. Remote Mysql Access Denied C# App

    By shyamal,   
    • 0 replies
    • 961 views

  12. 403 Error Visual Basic Web Application Install

    By tat2devil,
    • 4 replies
    • 640 views

  13. Constantly Inactivity Suspension

    By Acetonide,
    • 0 replies
    • 517 views

  14. [Solved] Phishing Site -- Please Remove

    By prolon,   
    • 1 reply
    • 696 views

  15. [Solved] Can't Login/website Timeout (Blocked By Firewall)

    By BasvdW,
    • 3 replies
    • 1.2k views
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