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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,510 topics in this forum

  1. Cpanel Can't Login

    By mjnoonrose,
    • 3 replies
    • 733 views

  2. Database Is Missing

    By keslar,
    • 1 reply
    • 502 views

  3. Wesites Down

    By DAKSH101,
    • 2 replies
    • 706 views

  4. Kill Process On Qmuleiro.heliohost.org

    By amuleiro,
    • 1 reply
    • 470 views

  5. [Solved] Stevie Cpanel Can't Log In

    By incog,   
    • 4 replies
    • 2.1k views

  6. Request Extra Account On Stevie

    By rlkdes,   
    • 1 reply
    • 530 views

  7. [Solved] Account Reset Account

    By bestdeal,
    • 1 reply
    • 467 views

  8. Error Establishing A Database Connection

    By waigy,
    • 1 reply
    • 641 views

  9. Mysql Server Down

    By flradio,
    • 1 reply
    • 652 views

  10. Servers Down

    By SMS,
    • 1 reply
    • 904 views

  11. Internal Server Error

    By momo12,
    • 1 reply
    • 608 views

  12. Cpanel Problem

    By softlab,
    • 2 replies
    • 963 views

  13. Cpanel Login Problem

    By chinglam,   
    • 0 replies
    • 1.5k views

  14. Phpmyadmin Won't Redirect

    By geonyoro,   
    • 1 reply
    • 773 views

  15. [Solved] Password Wont Reset

    By lolk,
    • 0 replies
    • 403 views
    • lolk
    • lolk
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