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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,612 topics in this forum

  1. [Solved] Roundcube/horde Error

    By bartus24,
    • 1 reply
    • 256 views

  2. [Solved] Unable To Add Domain To Account

    By kartikm,
    • 2 replies
    • 195 views

  3. [Solved] I Can't Enter In My Account

    By Tesouro,
    • 6 replies
    • 438 views

  4. [Solved] Website Hacked, But Only Part Of It

    By robev,   
    • 2 replies
    • 544 views

  5. [Solved] Encountered The Question Account Queued

    By jinn0317,
    • 4 replies
    • 516 views

  6. [Solved] Ip Problems

    By kdev,
    • 2 replies
    • 405 views

  7. [Solved] Account Queued...but It's Already Been Created

    By Arcadium,
    • 6 replies
    • 491 views

  8. Delete : Neotool

    By dida24,
    • 1 reply
    • 282 views

  9. [Solved] Is It Possible To Change Heliohost Username?

    By energyuser,   
    • 4 replies
    • 1.8k views

  10. No Ruby On Rails Apps Run

    By Dariush,
    • 0 replies
    • 233 views

  11. [Solved] Need Help With Setting The Dns

    By energyuser,   
    • 11 replies
    • 1.9k views

  12. [Solved] Where To File About Reports.

    By hussam,
    • 2 replies
    • 374 views

  13. [Solved] Roundcube Database Connection Error

    By bdistler,
    • 1 reply
    • 218 views

  14. [Solved] Cannot Send E-Mails But Can Receive

    By jbirdweb,   
    • 1 reply
    • 719 views

  15. [Solved] Request: Creating New Account In Johnny

    By khoirulamsori,
    • 9 replies
    • 935 views
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