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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,742 topics in this forum

  1. [Solved] Website Not Open And The Page Is Redirecting To Helio Host Home Page 1 2

    By voicyou1,
    • 28 replies
    • 2.9k views

  2. Dns Failed For My Website In Stevie Server

    By mame,   
    • 3 replies
    • 1.2k views
    • mame
    • mame

  3. Issues With Logging In

    By melzilla,   
    • 2 replies
    • 946 views

  4. Not Receiving Password Reset Mail

    By oddi,
    • 5 replies
    • 818 views

  5. Ssl Hosting Question

    By ombenowner,   
    • 2 replies
    • 891 views

  6. [Solved] Remove DNS entries 1 2

    By Louis53,
    • 16 replies
    • 1.9k views

  7. Stevie Response Time Is High

    By mame,   
    • 5 replies
    • 1.1k views
    • mame
    • mame

  8. #1005 - Can't Create Table 'xxxx_Xx.xxxx' (Errno: -1) 1 2

    By Louis53,   
    • 17 replies
    • 3.1k views

  9. [Solved] My Website Is Still Not Showing Up

    By Michel,
    • 12 replies
    • 1.1k views

  10. Not Queued/suspended But Can't Login

    By PhilCoop,
    • 3 replies
    • 772 views

  11. Can I Pay $12 For Ssl Dedicated Ip For My Domain

    By henok400,
    • 1 reply
    • 251 views

  12. Error While Installing Wordpress

    By jpbalda,   
    • 0 replies
    • 862 views

  13. Problems With Confirmation Page/pw Reset.

    By moonrkr,
    • 1 reply
    • 268 views

  14. Mysql Database Marked As Crashed

    By pete20r2,   
    • 0 replies
    • 405 views

  15. Mysql Problem #1146 Error Johnny Server

    By psrucv,
    • 2 replies
    • 369 views
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