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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,287 topics in this forum

  1. [Request]Delete My Account, I Can't Delete It Using The Provided Wiki Page.

    By Lukkasss,
    • 1 reply
    • 479 views

  2. [Solved] Lost Access To Cpanel

    By karambolis8-2,
    • 3 replies
    • 660 views

  3. [Solved] 500 Internal Server Error

    By dln1998,
    • 1 reply
    • 661 views

  4. [Solved] Unable To Access Cpanel

    By PF4Public,
    • 2 replies
    • 948 views

  5. [Solved] Ip Blocked?

    By joann,
    • 1 reply
    • 672 views

  6. [Solved] Cannot Login On New Website - Classic Site Still Logs In Fine

    By theoryanalyst,   
    • 3 replies
    • 1.8k views

  7. [Solved] Been Over 24 Hours For Main Domain Change

    By joann,
    • 4 replies
    • 897 views

  8. [Solved] Django Site Only Gives 500 Errors

    By andrewng,   
    • 1 reply
    • 1.4k views

  9. [Solved] Password Reset Not Working

    By eggcite,   
    • 2 replies
    • 1.5k views

  10. [Solved] Password Reset Broken, Cpanel Can't Login

    By joann,
    • 0 replies
    • 640 views

  11. [Solved] Register/move To Java Server

    By heri,   
    • 1 reply
    • 1.4k views

  12. [Solved] Rendering Aspx Problem

    By ejweb,
    • 2 replies
    • 613 views

  13. [Solved] Problem Creating A Subdomain

    By hhbeobee,
    • 2 replies
    • 588 views

  14. [Solved] Problem With Stevie

    By Luigi123,
    • 2 replies
    • 632 views

  15. Phpmyadmin Blank Screen

    By NightHawk,   
    • 3 replies
    • 1.6k views
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