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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,743 topics in this forum

  1. Bottle Framework Issues

    By shashankbandari,
    • 1 reply
    • 323 views

  2. Website Not Working

    By kesavan,
    • 1 reply
    • 389 views

  3. Passwords/login Failures

    By ginygaje2,   
    • 4 replies
    • 568 views

  4. Content deleted

    By iagobado,
    • 1 reply
    • 789 views

  5. Reset Password

    By jperana,
    • 1 reply
    • 414 views

  6. [Solved] Changed From Johnny To Stevie Issues

    By tom.mcleod.logan,   
    • 2 replies
    • 955 views

  7. Help With Email Account Setup Difficulties?

    By usertogo,   
    • 1 reply
    • 465 views

  8. [Solved] Change Password

    By federicorussi,
    • 1 reply
    • 388 views

  9. [Solved] Always Waiting For Domain Taking Effects

    By johannsdiary,   
    • 1 reply
    • 701 views

  10. [Solved] Account Has Been Suspended For Inactivity

    By paladox2014,
    • 1 reply
    • 374 views

  11. Has My Account Been Deactivated? (Firewall Issue)

    By techmex,
    • 2 replies
    • 447 views

  12. Maximum File Size

    By lafl,   
    • 1 reply
    • 699 views

  13. Suspension, Login Issues And Continuing Backup Failures

    By Cori,   
    • 1 reply
    • 449 views

  14. Dns Entry Already Exist

    By johannsdiary,   
    • 1 reply
    • 747 views

  15. Cannot Access The Postgresql Database

    By smstip,
    • 0 replies
    • 185 views
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