Jump to content

Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,612 topics in this forum

  1. Cannot Visit China

    By twelve1,
    • 1 reply
    • 542 views

  2. [Solved] I No Receive Emails For Reset The Password

    By arcaudas,
    • 1 reply
    • 277 views

  3. Is It Possible To Create A Heliohost Account With A Username That Starts With A Number?

    By 5ervant,   
    • 1 reply
    • 1.5k views

  4. Stevie Mysql Down?

    By mstratfo,   
    • 3 replies
    • 889 views

  5. [Solved] Is The "helionet Username" That I Inputted Upon My Heliohost Registration, The Same As My Username Here?

    By 5ervant,   
    • 1 reply
    • 1.5k views

  6. Forwarded E-Mail Rejected By Hotmail?

    By mariusm98,   
    • 1 reply
    • 765 views

  7. New Account Issue

    By hangra,   
    • 1 reply
    • 795 views

  8. Dns Flusher By Max12

    By Max12,   
    • 1 reply
    • 1k views

  9. [Solved] Heliohost Johnny Domain Eaglezaptech.com Not Updating Https/ssl Certificate

    By eaglezap,   
    • 1 reply
    • 563 views

  10. [Solved] Can't See Uploaded Files

    By monnef,
    • 6 replies
    • 524 views

  11. Roundcube In The Server Stevie.

    By Deivid,
    • 1 reply
    • 455 views

  12. Change Server

    By nunytes,
    • 1 reply
    • 365 views

  13. [Solved] Report Phishing Site

    By vadnaisk,   
    • 1 reply
    • 963 views

  14. [Solved] Report Phishing Site

    By vadnaisk,   
    • 1 reply
    • 915 views

  15. Stevie + Johnnie Reques

    By khokho,
    • 0 replies
    • 216 views
×
×
  • Create New...