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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,971 topics in this forum

  1. Problem

    By Luigi123,
    • 7 replies
    • 1.4k views

  2. [Solved] Mysql Database Problem

    By bowo,   
    • 3 replies
    • 1.8k views

  3. [Solved] Kill Processes

    By rutaj6,   
    • 2 replies
    • 747 views

  4. [Solved] Php Not Working

    By rutaj6,   
    • 4 replies
    • 1.7k views

  5. Unable To Move Account From Johnny To Stevie

    By eteina2,
    • 5 replies
    • 1k views

  6. Can't Delete Johnny Account

    By Ultie0,
    • 1 reply
    • 515 views

  7. Account Reset

    By Guest Marko30,
    • 13 replies
    • 832 views
    • Guest
    • Guest

  8. Failed Login To Phpmyadmin (Stevie)

    By andrew57,
    • 1 reply
    • 674 views

  9. [Solved] Database Connection

    By beebedl2,
    • 3 replies
    • 516 views

  10. Cpanel Can't Login

    By mjnoonrose,
    • 3 replies
    • 547 views

  11. Database Is Missing

    By keslar,
    • 1 reply
    • 364 views

  12. Wesites Down

    By DAKSH101,
    • 2 replies
    • 526 views

  13. Kill Process On Qmuleiro.heliohost.org

    By amuleiro,
    • 1 reply
    • 375 views

  14. [Solved] Stevie Cpanel Can't Log In

    By incog,   
    • 4 replies
    • 1.8k views

  15. Request Extra Account On Stevie

    By rlkdes,   
    • 1 reply
    • 423 views
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