doowa Posted October 17, 2017 Posted October 17, 2017 Hi, I am unable to add extra users with cPanel. They appear to be created, but they can't log in. I've tried :username and passwordusername@< our domain >.heliohost.org and passwordouruser@our.email and passwordI tried the three above on the addresses :https://www.heliohost.org/https://johnny.heliohost.org:2083/Am I doing something wrong? Which of those is correct?Am I limited to a single user?Is this a known issue? Thanks Quote
wolstech Posted October 17, 2017 Posted October 17, 2017 (edited) The user accounts you create in cPanel are for either email or FTP. FTP logs in using an FTP client, and email is at http://johnny.heliohost.org:2096, please use the full email address as the username. cPanel does not support adding cPanel logins to a single account (you can't give cPanel access to someone else). Edited October 17, 2017 by wolstech Quote
doowa Posted October 17, 2017 Author Posted October 17, 2017 @wolstech Ok. I get it. Thanks very much for the clarification. Quote
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.