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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,657 topics in this forum

  1. [Solved] Please Unarchive my Account

    By nkab0,   
    • 2 replies
    • 1k views

  2. [Solved] ERROR 2026 (HY000): SSL connection error: protocol version mismatch

    By mosar,
    • 5 replies
    • 6.4k views

  3. Error in ClipBucket

    By studius,   
    • 3 replies
    • 132.6k views

  4. [Solved] Tommy & Namesaver 1 - Down

    By Bailey,
    • 3 replies
    • 748 views

  5. [Solved] Maintenance over?

    By Bailey,
    • 2 replies
    • 699 views

  6. question and problem

    By Guest hdpprodu,
    • 3 replies
    • 391 views

  7. Tommy is UP

    By Bailey,
    • 7 replies
    • 993 views

  8. My web page

    By wakodh,
    • 1 reply
    • 575 views

  9. [Solved] Java Servlet - Connection Refused (second time)

    By kidhack,
    • 5 replies
    • 1.2k views

  10. [Solved] Remote access to postgresql

    By ukalumni,   
    • 3 replies
    • 1.1k views

  11. [Solved] SSl Install Cpanel

    By craigwil,
    • 4 replies
    • 824 views

  12. Error Add Domains

    By alvares,
    • 7 replies
    • 1.1k views

  13. Can't use Heliohost Nameservers on Namecheap

    By rsd,
    • 10 replies
    • 2.1k views

  14. Issues setting up addon domains

    By jbbdude,
    • 1 reply
    • 594 views

  15. [Solved] Account reactivation

    By aquaali,
    • 3 replies
    • 863 views
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